Show how your product is used in everyday life.
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RefindNYC, formerly Housing Works eShop, is an online thrift and vintage store based in New York City that sells curated secondhand clothing, shoes, accessories, and home goods. All proceeds support Housing Works, a nonprofit organization dedicated to fighting homelessness and advocating for inclusive care and social justice.
Your review = Donation to charity + chance on €250
Two minutes of your time. One donation to a good cause, plus a monthly cash raffle.
Photo reviews
Photos and experiences shared by contributors. Read below how we check submissions.
How reviews and confirmations work
We ask contributors to share a photo they took and their own experience. Reviews go through automated checks. Flagged reviews can be assessed manually. Approval is not a guarantee that a photo is unedited or free of AI generation.
- Email address confirmed means the link sent to that address was used. It does not prove a purchase or the identity of a person.
- Company management confirmed relates to access to this company page. A paid plan does not verify individual reviews.
- A review invitation does not independently prove a purchase. An order reference supplied by a company is not independent purchase verification either.
- Publishing a photo with a review does not automatically permit reuse in marketing. A subscription does not grant that permission either.
Is there a problem with a review or photo? Contact us with the page link and an explanation so we can examine it. [email protected]
Impact via Housing Works, Inc.
You write a review, we donate to a good cause on your behalf.
No donations have been made for Housing Works, Inc. yet, but every review sets one in motion right away.
For business owners
What could Image Review do for your business?
Let customers tell the story. Discover how reviews and customers’ own photos could work for your business.
An example for your business
Let your products become part of your customer’s story.
Collect product experiences with customers’ own photos. Photos with recorded permission can be exported for your website and organic social media, within that permission.
Bring customer experiences closer to the next order.
Display available reviews using a widget on your website. With the WooCommerce plugin, you can also show product reviews alongside the relevant product.
Show what your work means to your customers.
Let customers share their experience with your business. A relevant photo they took can help others understand the work you did.
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Show experiences where new customers discover you.
Use your company page for company reviews and display available reviews with a widget on your own website, for example alongside your services or contact page.
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How it works
- Activate your company pageAdd your business or claim its existing page. Activate access after business verification.
- Ask your customer to share an experienceChoose a product and invite a customer to share an honest experience with their own photo.Ask a customer about their experience of your service and a relevant photo of the result.
- Show customer experiencesDisplay available reviews with a widget. Reuse customer photos when permission has been recorded.
The basic widget is also available on a free account. Product review requests, the WooCommerce product review tab and editing a company page require a paid plan or active trial. Photo reuse always requires appropriate permission.
About Housing Works, Inc.
Free shipping from
$200
Customer service hours
Mon to Fri, 9am to 12pm and 1pm to 4pm ET
Customer service email
Main category
Thrift, vintage, and secondhand fashion
Assortment
Women's, men's, accessories, bags, jewelry, home goods
Ships to
Multiple countries including US, UK, EU, CA, AU
Mission
All proceeds support housing and social justice initiatives
Platform name
Formerly Housing Works eShop, now RefindNYC
RefindNYC operates at the intersection of sustainable fashion and social impact, appealing to shoppers who want to buy secondhand without compromising on curation or style. The assortment spans everyday thrift finds, vintage pieces, and luxury designer items, making it relevant for budget-conscious shoppers and premium buyers alike. Housing Works, the nonprofit behind the platform, channels all revenue toward its mission of ending homelessness in New York City. The shop is particularly well suited for shoppers interested in New York City secondhand culture, with staff picks and themed edits that give the collection a distinct editorial character.
Active promotions
Ready to use with your order at Housing Works, Inc..
Free shipping on all orders of $200 or more, applicable to all available ship-to countries.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Seasonal sale section with items reduced to $25, $50, or $100 and under across womenswear, menswear, and accessories.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Housing Works, Inc. in the news
Recent updates and background about Housing Works, Inc., summarised in our own words.
Design on a Dime 2026 offers designer home decor for a charitable cause
The Design on a Dime event for 2026 will feature high-end home decor items made available to the public in support of a charitable mission. The event connects interior design with fundraising efforts.
Housing Works selected as beneficiary of 2026 LGBTQ+ Pride Run
Housing Works has been named the charitable beneficiary of the 45th annual Front Runners New York LGBTQ+ Pride Run, a 4-mile race. The organization will receive support from the event scheduled for 2026.
Housing Works redesigns Design on a Dime as a single-day ticketed event
Housing Works has announced changes to its annual Design on a Dime fundraiser, restructuring it into a one-day event with premium ticketing. The event will also move to a new venue for the upcoming edition.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about Housing Works, Inc.
Answers to the most common questions, based on search behaviour and our own research.
Is Housing Works RefindNYC a reliable webshop?
RefindNYC is operated by Housing Works, Inc., an established New York City nonprofit with a long track record. The shop has dedicated customer service available by email on weekdays and ships internationally to multiple countries.
Do I get free shipping when ordering from RefindNYC?
Free shipping is available on orders of $200 or more. Orders below that threshold are subject to standard shipping costs.
How can I contact customer service at Housing Works RefindNYC?
Customer service can be reached by email at [email protected]. The team is available Monday through Friday from 9am to 12pm and from 1pm to 4pm Eastern Time.
Does Housing Works ship outside the United States?
Yes, the webshop supports multiple countries and currencies including Australia, Canada, the United Kingdom, and several European countries such as France, Germany, Italy, and the Netherlands.
Your turn
Do you have experience with Housing Works, Inc.?
Help other consumers by sharing your experience, with a photo of what you actually received. It takes two minutes and you automatically join the monthly draw.
€250
cash per month
One winner from all review submitters, drawn on the 1st of the month.
Your review = real impact + chance to win €250
Guarantee: every review triggers one of these 5 real donations:
- 1 Upload a photo Of your order or the product
- 2 Give stars 1 to 5 per aspect
- 3 Trigger a donation Plus a chance at € 250 cash per month
Write a review
Share your photo review about Housing Works, Inc.
A photo says more than a thousand words. Help other consumers with an honest experience and join the monthly draw for € 250 cash.
- Reviewing anonymously is fine, we only need your email
- No mandatory account, no registration
- Reviews appear after a check within 24 hours
- Monthly chance to win € 250 cash
