Free standard delivery on orders over a set minimum spend, allowing customers to save on shipping costs when purchasing chocolate gifts or hampers.
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This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
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Hotel Chocolat UK is a British chocolatier offering luxury chocolates, gift boxes, hampers, and drinking chocolate products through its online store and physical retail locations. The company sources its cacao ethically and operates its own cacao farm on the Caribbean island of Saint Lucia.
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About Hotel Chocolat UK
Free standard delivery from
£40
Payment methods
Debit card, credit card, PayPal, Klarna, Apple Pay
Click and Collect
Available at selected stores
Loyalty programme
VIP.ME, free to join
VIP.ME first order discount
10% off
Main assortment
Chocolates, gifts, hampers, drinking chocolate
Country
United Kingdom
Founded
2004
Hotel Chocolat positions itself in the premium segment of the chocolate market, targeting consumers who are looking for thoughtful, high-quality gifts rather than everyday confectionery. The brand appeals to gift-givers seeking a more considered alternative to supermarket chocolate, with an emphasis on high-cacao content, original recipes, and imaginative presentation. The company distinguishes itself by being one of the few UK chocolatiers to grow its own cacao, giving it a direct connection from farm to finished product. Its range spans from individual chocolate boxes and truffles to hampers, drinking chocolate systems, and a loyalty programme for regular customers.
Active promotions
Ready to use with your order at Hotel Chocolat UK.
New members who sign up to the free VIP.ME loyalty programme receive a percentage discount on their first order, both online and in store.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Hotel Chocolat UK in the news
Recent updates and background about Hotel Chocolat UK, summarised in our own words.
Hotel Chocolat introduces new Spicy Maple flavour this autumn
Hotel Chocolat has announced new product additions for the autumn season, including a Spicy Maple variety. The launch is part of the company's seasonal product development efforts. Further details about the full range have not been specified in available information.
Hotel Chocolat shuts store as heat poses risk to chocolate products
During a heatwave, Hotel Chocolat chose to close a store to avoid damage to its stock. The elevated temperatures created a risk that the chocolate would melt before reaching customers. The closure was a precautionary measure taken in response to the weather conditions.
Hotel Chocolat closes store during heatwave to protect stock
Hotel Chocolat temporarily closed one of its stores during a period of extreme heat. The decision was made to prevent the chocolate products from melting due to the high temperatures. No further details about the specific location or duration of the closure are available from the provided information.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about Hotel Chocolat UK
Answers to the most common questions, based on search behaviour and our own research.
Is Hotel Chocolat UK a reliable webshop?
Hotel Chocolat is an established British chocolatier that has been trading since 2004, with both physical stores and an online shop. The company offers secured payment options including PayPal and Klarna, and provides customer support through a dedicated Help and Support section on its website.
Does Hotel Chocolat offer free delivery?
Yes, Hotel Chocolat offers free standard delivery on orders over £40. Terms and conditions apply, and the company notes it takes extra precautions with deliveries during warmer weather to protect the products.
What payment methods does Hotel Chocolat accept?
Hotel Chocolat accepts debit and credit cards, PayPal, Klarna, and Apple Pay. Klarna allows customers to spread the cost of their purchase.
Can I collect my Hotel Chocolat order in store?
Yes, Hotel Chocolat offers a Click and Collect service. Customers can order online and choose to pick up their order from a nearby store at their convenience.
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