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Hiscox Small Business Insurance is a US-based insurer focused exclusively on coverage for small businesses across 49 states. Customers can get a quote online and choose from a range of policies including general liability, professional liability, cyber security insurance, and more.
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About Hiscox Small Business Insurance
Main product
Small business insurance
Coverage types
General Liability, Professional Liability, Cyber, Workers Comp, Commercial Auto, and more
Coverage area
49 US states and Washington D.C.
Customer service hours
Mon to Fri 7am to 10pm ET, Sat to Sun 8am to 5pm ET
Customer service phone
1-866-283-7545
Headquarters
Atlanta, Georgia, USA
Quote process
Online, fast digital quote available
Customer rating
94% based on 935 reviews
Hiscox positions itself as a specialist in small business insurance, making that its sole focus rather than offering a broad portfolio of personal and commercial products. Its typical customer is a self-employed professional, freelancer, or small business owner who needs tailored, fast coverage without the complexity of enterprise-level insurance. The company offers a digital-first experience, allowing business owners to get a quote, purchase a policy, and manage their coverage entirely online. Hiscox operates in the middle to premium segment of the small business insurance market, emphasizing customization and responsiveness over lowest-cost options.
Active promotions
Ready to use with your order at Hiscox Small Business Insurance.
Bundle General Liability and property coverage under a Business Owner's Policy for potentially broader protection compared to purchasing each policy separately.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Hiscox Small Business Insurance in the news
Recent updates and background about Hiscox Small Business Insurance, summarised in our own words.
Farmers Insurance reviewed for small business coverage in 2026
U.S. News and World Report published an evaluation of Farmers Insurance as a provider of small business insurance for 2026. The review examines the insurer's offerings in the context of the broader small business insurance market. It serves as a reference for business owners comparing insurance options.
Acuity Small Business Insurance Reviewed for 2026
U.S. News and World Report has published a review of Acuity's small business insurance offerings for 2026. The review examines the insurer's products and suitability for small business owners. Specific findings are not detailed in the available information.
Hiscox TV Campaign Affected by Editing Errors at Launch
Hiscox experienced significant problems during the television debut of one of its advertising campaigns, with editing mistakes affecting the final broadcast. The campaign has been described as particularly troubled from a production standpoint. Little Black Book reported on the incident as a notable example of things going wrong in a major marketing effort.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about Hiscox Small Business Insurance
Answers to the most common questions, based on search behaviour and our own research.
Is Hiscox Small Business Insurance a reliable insurer?
Hiscox has a 94% approval rating based on 935 customer reviews shown on its own website. The company is a dedicated small business insurer operating across 49 US states, with offices in Atlanta and New York.
What types of insurance does Hiscox offer for small businesses?
Hiscox offers a wide range of coverages including General Liability, Errors and Omissions, Professional Liability, Business Owner's Policy, Cyber Security Insurance, Workers Compensation, Commercial Auto, and Medical Malpractice, among others.
How can I contact Hiscox customer service?
Hiscox can be reached by phone at 1-866-283-7545. Their agents are available Monday through Friday from 7am to 10pm ET and on weekends from 8am to 5pm ET.
Can I manage my Hiscox policy online?
Yes, Hiscox offers an online policy management portal where customers can change their business address, request policy documents, get certificates of insurance, and report claims without needing to call.
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