Percentage discount on Hot Ones 10-pack bundles for a limited period, such as around food-themed national days.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
HEATONIST is an American online retailer specialising in hot sauces, ranging from mild everyday options to extreme varieties made with Pepper X and the Carolina Reaper. The shop is perhaps best known as the official hot sauce partner of the popular YouTube series Hot Ones, a role it has held since 2015.
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About HEATONIST
Main category
Hot sauces and condiments
Free shipping from
$60 (U.S. orders)
Customer service hours
Monday to Friday, 10 AM to 6 PM EST
Customer service phone
718-599-0838
Customer service email
Physical stores
Brooklyn (121 Wythe Ave) and Chelsea Market, NY
Official partner
Hot Ones (since 2015)
Orders shipped
Over 2 million
HEATONIST positions itself in the enthusiast segment of the hot sauce market, catering to consumers who approach spicy food as a flavour experience rather than simply a heat challenge. The assortment includes small-batch, all-natural sauces curated from independent makers, as well as exclusive collaborations with celebrities, musicians and pop culture brands. Prices span a broad range, with gift packs and full Hot Ones lineup sets serving as the primary premium offering. The shop also operates two physical retail locations in New York, one in Brooklyn and one at Chelsea Market, giving it a tangible presence beyond e-commerce.
Active promotions
Ready to use with your order at HEATONIST.
Club membership programme offering a percentage back on every purchase, free shipping and exclusive member discounts.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
HEATONIST in the news
Recent updates and background about HEATONIST, summarised in our own words.
Heatonist introduces guaranteed three-day shipping via Shopify
Heatonist has partnered with the Shopify Fulfillment Network to offer customers a guaranteed three-day shipping service. This collaboration allows the company to provide more reliable delivery timelines. The move reflects an effort to improve the overall order fulfillment experience for its customers.
Ample Hills and Heatonist team up for spicy ice cream
Ice cream brand Ample Hills collaborated with Heatonist to create a range of hot sauce-infused ice cream flavors. The collaboration is notable for including at least one flavor so intense that customers are required to sign a waiver before purchasing it.
Ample Hills launches three spicy frozen desserts in New York City
Ample Hills introduced three new heat-focused frozen treats at its New York City locations. The products were made available over a specific weekend and were described as notably spicy in character.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about HEATONIST
Answers to the most common questions, based on search behaviour and our own research.
Is HEATONIST a reliable place to buy hot sauce online?
HEATONIST has shipped over 2 million orders and has accumulated more than 22,000 five-star reviews. The company has been the official hot sauce partner of Hot Ones since 2015, which gives it a verifiable track record in the industry.
Does HEATONIST offer free shipping?
Yes, HEATONIST offers free shipping on U.S. orders over $60. For smaller orders, standard shipping costs apply.
How can I contact HEATONIST customer service?
Customers can reach the team by phone at 718-599-0838 or by email at [email protected], Monday through Friday between 10 AM and 6 PM EST. For urgent order changes, a live chat widget is also available on the website.
Can I visit a HEATONIST store in person?
Yes, HEATONIST has two physical retail locations in New York: a store at 121 Wythe Ave in Brooklyn with over 100 all-natural sauces, and a location at Chelsea Market in Manhattan.
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