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Halo Pets is an American pet food brand offering a range of dry food, wet food, freeze-dried raw products, treats, and toppers for dogs and cats. The brand positions itself around holistic nutrition, responsibly sourced ingredients, and a philosophy of feeding pets as family members.

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At a glance

About Halopets

Main category
Pet food for dogs and cats
Product lines
Halo Holistic, Halo Elevate, Freeze-Dried Raw
Fulfillment partners
Chewy and Amazon
Customer service hours
Monday to Friday, 9:00 AM to 5:00 PM ET
Customer service phone
1-800-426-4256
Customer service email
Prices starting from
$5.99
Target audience
Pet owners seeking holistic or premium pet nutrition
Halo Pets targets pet owners who take an active interest in what goes into their animal's food, particularly those seeking alternatives to conventional kibble. The brand operates in the premium segment, with product lines ranging from freeze-dried raw to vegan plant-based options, appealing to a broad spectrum of feeding preferences. A notable aspect of their approach is the emphasis on whole meat proteins rather than meat meals, and responsible sourcing practices marketed under the Halo Holistic line. Fulfillment is handled through partners Chewy and Amazon, meaning purchases are processed outside the Halo Pets website itself.
June 2026

Active promotions

Ready to use with your order at Halopets.

Discount on a first order when signing up for the Halo Pets email newsletter
To the shop
Reduced price on selected freeze-dried raw bundles when purchasing through Chewy or Amazon
To the shop
Recent

Halopets in the news

Recent updates and background about Halopets, summarised in our own words.

Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.

Frequently asked questions

What others ask about Halopets

Answers to the most common questions, based on search behaviour and our own research.

Is Halo Pets a reliable place to buy pet food?

Halo Pets is an established pet food brand that fulfills orders through recognized partners Chewy and Amazon. Customer service is available by phone and email on weekdays during business hours.

Where can I buy Halo Pets products?

Halo Pets products are available through their website, with fulfillment handled by Chewy and Amazon. A store locator is also available on the website for physical retail locations.

How can I contact Halo Pets customer service?

Halo Pets can be reached by phone at 1-800-426-4256 or by email at [email protected]. Support is available Monday through Friday from 9:00 AM to 5:00 PM Eastern Time.

Does Halo Pets offer food for both dogs and cats?

Yes, Halo Pets offers separate product ranges for both dogs and cats, including dry food, wet food, treats, and freeze-dried raw options for each.

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