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Guittard Chocolate Company is an American chocolate manufacturer with over 150 years of experience crafting chocolate from carefully sourced cacao beans. The company serves professional pastry chefs, confectioners, home bakers, and manufacturers through its online shop and wholesale channels.
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About Guittard Chocolate Company
Founded
Over 150 years ago
Target audience
Professional chefs, confectioners, home bakers, manufacturers
Main product range
Couverture chocolate, baking chips, cocoa powder, baking bars, wafers
Customer service hours
Monday to Friday, 8am to 5pm
Customer service phone
(800) 468-2462 or (650) 697-4427
Customer service email
Sustainability commitment
Responsible sourcing, supply chain equity, environmental protection
Production tradition
Small-batch, French artisan method
Guittard operates in the premium segment of the chocolate market, with roots in a five-generation family tradition and a production philosophy inspired by the French artisan approach of small-batch craftsmanship. The company's customer base ranges from professional chocolatiers and pastry chefs seeking couverture-grade chocolate to home bakers looking for high-quality baking chips, bars, and cocoa powder. Guittard positions itself at the intersection of culinary craft and responsible sourcing, with sustainability commitments that extend across its entire supply chain. The product range is broad but purposeful, covering wafers, baking chips, melting chocolate, cocoa powder, and baking kits.
Active promotions
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Introductory discount on a first professional or wholesale order for new business customers.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
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Guittard Chocolate Company in the news
Recent updates and background about Guittard Chocolate Company, summarised in our own words.
Guittard's Couverture Range Targets Professional Artisans
Guittard offers a dedicated couverture line designed for pastry chefs, confectioners, and chocolatiers who require precise, high-quality chocolate for complex creations. The range is positioned as a professional palette for culinary artistry.
Five Generations of Family Ownership Behind Guittard's Chocolate Tradition
Guittard Chocolate Company has remained a family-owned business across five generations, maintaining a production approach rooted in the French small-batch artisan tradition. This continuity is reflected in the company's consistent focus on cacao sourcing and flavor preservation.
Sustainability Runs Through Guittard's Entire Supply Chain
Guittard's sustainability programme covers responsible cacao sourcing, environmental protection, and efforts to create a more equitable supply chain for farmers and producers. The initiative, called Cultivate Better, is embedded in the company's core commitments.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about Guittard Chocolate Company
Answers to the most common questions, based on search behaviour and our own research.
Is Guittard Chocolate Company a reliable place to buy chocolate online?
Guittard is an established chocolate manufacturer with more than 150 years of history, serving both professional and home baking markets. The company provides direct customer service by phone and email during standard business hours, which suggests a structured support operation.
What kinds of chocolate products does Guittard sell?
Guittard offers a wide range of products including baking chips, couverture wafers, baking bars, cocoa powder, melting and tempering chocolate, batons, and baking kits. There is a dedicated professional range as well as a home baker assortment.
Can I contact Guittard if I have a question about my order or a product?
Yes, Guittard's customer service team can be reached by phone at (800) 468-2462 or (650) 697-4427, and by email at [email protected]. Support is available Monday through Friday from 8am to 5pm.
Does Guittard also sell to professional bakers and manufacturers?
Guittard has a dedicated professional product line, including a couverture range for pastry chefs, confectioners, and chocolatiers. There is also a separate section for manufacturers looking for bulk or industrial chocolate supply.
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