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Freshly is an Indian quick-commerce app that delivers fresh fruits, vegetables, and groceries to customers in Gurgaon within 10 to 20 minutes. The service is operated by Justfresh Technologies Private Limited and positions itself as a neighbourhood-priced alternative to traditional supermarkets.
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About Freshly
Delivery time
10 to 20 minutes
Main category
Fresh fruits and vegetables
Additional assortment
Groceries
Order method
Mobile app (Freshly app)
Price level
Matching local neighbourhood store prices
Customer service email
Customer service phone
+91 96500 45185
Headquarters
Gurgaon, Haryana, India
Freshly targets urban consumers in Gurgaon who want fresh produce delivered to their door without the wait associated with conventional grocery delivery. The app promises delivery times of 10 to 20 minutes, making it suited to shoppers who plan meals on short notice or prefer not to visit a physical store. Prices are set to match local neighbourhood stores, placing Freshly in the budget-to-mid segment rather than a premium tier. The company operates from a store location in Sector 53, Saraswati Kunj, Gurgaon, and can be reached directly by email or phone.
Active promotions
Ready to use with your order at Freshly.
Discount on a bundle of seasonal fruits and vegetables when ordering through the app on selected days.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
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Freshly in the news
Recent updates and background about Freshly, summarised in our own words.
Freshly delivers groceries in under 20 minutes in Gurgaon
Freshly operates a quick-commerce model in Gurgaon, targeting customers who want fresh produce and groceries without the wait of traditional delivery services. Orders placed via the app are fulfilled from a local store in Sector 53, Saraswati Kunj.
Freshly matches neighbourhood store prices on fruits and vegetables
Rather than charging a premium for the convenience of rapid delivery, Freshly states that its pricing is aligned with what shoppers would find at local neighbourhood stores in Gurgaon. This positions the service as an accessible option for everyday grocery needs.
Justfresh Technologies runs store operations from Sector 53, Gurgaon
The company behind the Freshly app, Justfresh Technologies Private Limited, operates its fulfilment store at Plot No. 1473, Saraswati Kunj, Sector 53, Gurgaon. This physical presence enables the short delivery windows the service advertises.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about Freshly
Answers to the most common questions, based on search behaviour and our own research.
Is Freshly a reliable place to order groceries?
Freshly is operated by Justfresh Technologies Private Limited, a registered company based in Gurgaon, India. The company provides a contact email address and phone number, and publishes policies for cancellations, refunds, shipping, and privacy on its website.
How fast does Freshly deliver?
Freshly states a delivery time of 10 to 20 minutes after an order is placed. This applies to customers in the Gurgaon service area.
How do I contact Freshly if something goes wrong with my order?
Freshly can be reached by email at [email protected] or by phone at +91 96500 45185. The website also lists cancellation and refund policies for customers who need to change or cancel an order.
Are Freshly's prices higher than a regular supermarket?
According to Freshly, their prices are set to match local neighbourhood store prices, meaning they do not position themselves as a premium delivery service.
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