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Ethel M Chocolates is an American premium chocolate brand that specializes in small-batch chocolates, curated gift boxes, and customizable chocolate collections. The company operates an online shop as well as a flagship store with a botanical cactus garden, primarily serving customers in the United States.
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About Ethel M Chocolates
Free shipping from
$99
Minimum order for free shipping
$99
Customer service hours
Monday to Friday, 8am to 4:30pm PT
Customer service phone
+1-800-438-4356
Customer service email
Product range
Chocolate gift boxes, custom boxes, bars, truffles, liqueurs, caramels, gift baskets
Years in business
More than 40 years
Ships to
United States
Ethel M Chocolates positions itself in the premium segment of the American confectionery market, with a focus on small-batch production and natural ingredients free from artificial flavors or colors. The brand targets consumers who are looking for thoughtful, high-quality gifts for occasions such as birthdays, anniversaries, weddings, and corporate gifting. A key differentiator is the option to build a fully customized chocolate box from over 60 individual chocolate gems, covering varieties from liqueurs and caramels to satin crèmes and dark chocolate. The brand has been active for more than 40 years and draws its identity from the American Southwest, where its flagship store and 3-acre botanical cactus garden are located.
Active promotions
Ready to use with your order at Ethel M Chocolates.
Free shipping on orders of $99 or more, applicable to standard deliveries within the United States.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Seasonal discount on selected gift boxes, for example around occasions such as Father's Day or graduation season.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Ethel M Chocolates in the news
Recent updates and background about Ethel M Chocolates, summarised in our own words.
Ethel M Chocolates marks US anniversary with chocolate tribute
Ethel M Chocolates took part in commemorating the 250th anniversary of the United States by highlighting the role of chocolate in American celebrations. The event was covered by local Las Vegas media as part of the anniversary festivities.
Tasting event at Ethel M Chocolates tied to US 250th anniversary
Ethel M Chocolates held a tasting event connected to the 250th anniversary of the United States. The occasion brought attention to the brand as part of wider national celebrations marking the milestone.
Ethel M Chocolates hosts tasting event for America's 250th anniversary
Ethel M Chocolates organized a tasting event to mark the 250th anniversary of the United States. The event offered visitors an opportunity to sample chocolates as part of the broader national birthday celebrations.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about Ethel M Chocolates
Answers to the most common questions, based on search behaviour and our own research.
Is Ethel M Chocolates a reliable online shop?
Ethel M Chocolates has been operating for more than 40 years and offers dedicated customer service reachable by phone and email. The company provides order status tracking and responds to customer queries within 24 to 48 hours.
Does Ethel M Chocolates offer free shipping?
Yes, Ethel M Chocolates offers free shipping on orders of $99 or more within the United States.
How can I contact Ethel M Chocolates customer service?
Customers can reach the service team by phone at +1-800-438-4356 or by email at [email protected]. The team is available Monday through Friday from 8am to 4:30pm PT.
Can I create a custom chocolate box at Ethel M Chocolates?
Yes, the webshop allows customers to build a personalized chocolate box by selecting a box size, choosing from over 60 individual chocolate gems, and picking a box design. This option is available directly through the website.
Your turn
Do you have experience with Ethel M Chocolates?
Help other consumers by sharing your experience, with a photo of what you actually received. It takes two minutes and you automatically join the monthly draw.
€250
cash per month
One winner from all review submitters, drawn on the 1st of the month.
Your review = real impact + chance to win €250
Guarantee: every review triggers one of these 5 real donations:
- 1 Upload a photo Of your order or the product
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- 3 Trigger a donation Plus a chance at € 250 cash per month
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Share your photo review about Ethel M Chocolates
A photo says more than a thousand words. Help other consumers with an honest experience and join the monthly draw for € 250 cash.
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