Free shipping on orders of $99 or more, applicable to standard deliveries within the United States.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
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Ethel M Chocolates is an American premium chocolate brand that specializes in small-batch chocolates, curated gift boxes, and customizable chocolate collections. The company operates an online shop as well as a flagship store with a botanical cactus garden, primarily serving customers in the United States.
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About Ethel M Chocolates
Free shipping from
$99
Minimum order for free shipping
$99
Customer service hours
Monday to Friday, 8am to 4:30pm PT
Customer service phone
+1-800-438-4356
Customer service email
Product range
Chocolate gift boxes, custom boxes, bars, truffles, liqueurs, caramels, gift baskets
Years in business
More than 40 years
Ships to
United States
Ethel M Chocolates positions itself in the premium segment of the American confectionery market, with a focus on small-batch production and natural ingredients free from artificial flavors or colors. The brand targets consumers who are looking for thoughtful, high-quality gifts for occasions such as birthdays, anniversaries, weddings, and corporate gifting. A key differentiator is the option to build a fully customized chocolate box from over 60 individual chocolate gems, covering varieties from liqueurs and caramels to satin crèmes and dark chocolate. The brand has been active for more than 40 years and draws its identity from the American Southwest, where its flagship store and 3-acre botanical cactus garden are located.
Active promotions
Ready to use with your order at Ethel M Chocolates.
Seasonal discount on selected gift boxes, for example around occasions such as Father's Day or graduation season.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Ethel M Chocolates in the news
Recent updates and background about Ethel M Chocolates, summarised in our own words.
Ethel M Chocolates hosts chocolate and mimosa tasting for Mother's Day
Ethel M Chocolates organized a tasting event combining its chocolates with mimosas as a way to celebrate Mother's Day. The event offered visitors a festive way to mark the occasion.
Explore the Full Range of Chocolate Gems
Ethel M Chocolates offers a complete overview of its individual chocolate pieces, all crafted without artificial flavors or colors and made beautiful with naturally derived coloring. Customers can browse the full gem listing to find flavors ranging from caramels to satin crèmes.
Build Your Own Custom Chocolate Box
The custom box feature on the Ethel M Chocolates website lets shoppers select a box size, pick their preferred chocolate gems, and choose a design for the final presentation. It is available as an option for personal treats as well as personalized gifts.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about Ethel M Chocolates
Answers to the most common questions, based on search behaviour and our own research.
Is Ethel M Chocolates a reliable online shop?
Ethel M Chocolates has been operating for more than 40 years and offers dedicated customer service reachable by phone and email. The company provides order status tracking and responds to customer queries within 24 to 48 hours.
Does Ethel M Chocolates offer free shipping?
Yes, Ethel M Chocolates offers free shipping on orders of $99 or more within the United States.
How can I contact Ethel M Chocolates customer service?
Customers can reach the service team by phone at +1-800-438-4356 or by email at [email protected]. The team is available Monday through Friday from 8am to 4:30pm PT.
Can I create a custom chocolate box at Ethel M Chocolates?
Yes, the webshop allows customers to build a personalized chocolate box by selecting a box size, choosing from over 60 individual chocolate gems, and picking a box design. This option is available directly through the website.
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