Bundle discount when purchasing a drone together with a DJI Care Refresh protection plan at checkout.
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DJI is a Chinese technology company that designs and manufactures consumer and professional drones, camera stabilizers, action cameras, and related imaging products. The brand sells directly to consumers worldwide through its own online store, covering markets including the United States and Canada.
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About DJI (US & CA)
Headquarters
Shenzhen, China
North America office
Los Angeles, California, USA
Customer service hours (NA)
Monday to Friday, 09:00 to 17:00 PST
Main product categories
Camera drones, handheld cameras, stabilizers, audio, enterprise
Service plans available
DJI Care Refresh, DJI Care Pro, DJI Care Enterprise
Markets served
Global, including US and Canada
Sales channels
DJI Online Store, flagship stores, retail partners
Target audience
Consumers, content creators, professional operators, enterprises
DJI positions itself in the premium segment of the consumer electronics market, targeting photographers, videographers, content creators, and professional operators who demand high-quality aerial and ground-based imaging tools. The product range spans entry-level drones for beginners all the way to professional cinematography equipment and enterprise-grade solutions for agriculture, infrastructure, and delivery. DJI operates its own direct-to-consumer webshop alongside a global network of authorized retail partners, flagship stores, and dealer channels. The company is headquartered in Shenzhen, China, with regional offices in Los Angeles, Frankfurt, Tokyo, and Seoul.
Active promotions
Ready to use with your order at DJI (US & CA).
Free shipping on orders above a minimum order value through the official DJI Online Store.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
DJI (US & CA) in the news
Recent updates and background about DJI (US & CA), summarised in our own words.
Tech Mystery Box 2026 tested across nine operators
A technology product described as the Tech Mystery Box 2026 was evaluated involving nine operators, with electric vehicle related content accounting for 71 percent of the tested material. Limited additional detail is available from the source description.
DJI Mavic 4 Pro introduced as new triple-lens flagship camera drone
DJI has added the Mavic 4 Pro to its consumer drone lineup, positioning it as a triple-lens flagship model aimed at serious aerial photographers and videographers. The product is available for purchase directly through the DJI online store.
DJI expands handheld product range with Osmo Pocket 4 and Osmo 360
The Osmo Pocket 4 features an 11-inch CMOS sensor in a compact pocket gimbal camera form factor, while the Osmo 360 is presented as an 8K flagship 360-degree drone. Both products target content creators looking for portable, high-resolution capture options.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about DJI (US & CA)
Answers to the most common questions, based on search behaviour and our own research.
Is DJI a reliable place to buy drones online?
DJI is a well-established manufacturer that sells products directly through its own official webstore, which reduces the risk of counterfeit goods. The company offers dedicated customer support, official service plans such as DJI Care Refresh, and an international network of authorized retail partners.
How can I contact DJI customer support in the US or Canada?
DJI North America customer support can be reached through the online support portal on the DJI website. The North America office is based in Los Angeles and is available Monday to Friday, 09:00 to 17:00 PST.
Does DJI offer any warranty or protection plans for its products?
DJI offers several service plans including DJI Care Refresh, DJI Care Pro, and DJI Care Enterprise, which provide coverage for accidental damage and other hardware issues. These plans can be purchased alongside a product through the DJI store.
Where can I buy DJI products if not directly from the website?
In addition to the official DJI Online Store, products are available through DJI flagship stores, DJI-operated stores, and an international network of authorized retail partners. A store locator is available on the DJI website.
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