New customers can start with a 5-day free trial before their chosen streaming or Genre Pack subscription begins, with no annual contract required.
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DIRECTV is an American television and streaming service provider offering both traditional satellite packages and internet-based streaming subscriptions. The platform gives consumers the choice between broad channel bundles and targeted Genre Packs built around specific content interests.
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About DIRECTV
Service type
Streaming and satellite TV subscriptions
Starting price (Genre Packs)
$20.99/mo. (MyKids)
Starting price (Streaming)
$59.99 for first month
Maximum channels
185+ live and local channels
Contract required
No annual contract for streaming packages
Free trial
5-day free trial available
Customer service hours
Mon-Sun, 8:00 AM to 9:00 PM CT
Customer service phone
800.531.5000
DIRECTV positions itself in the mid-to-premium segment of the American pay-TV market, catering to consumers who want flexibility in how they access live television. The service appeals to a broad audience, from sports enthusiasts and news followers to families and Spanish-language viewers, with dedicated packages for each group. What sets DIRECTV apart from standard cable providers is its dual approach: customers can opt for a comprehensive streaming package with up to 185+ channels, or choose a leaner Genre Pack that covers only the content categories they actually watch. No annual contract is required for streaming packages, which lowers the barrier to entry for consumers who prefer month-to-month flexibility.
Active promotions
Ready to use with your order at DIRECTV.
Selected Genre Packs are available at a reduced introductory rate for the first two months, after which the standard monthly price applies automatically unless the subscription is canceled.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
DIRECTV in the news
Recent updates and background about DIRECTV, summarised in our own words.
Disney reaches $50 million settlement with streaming subscribers
Disney has agreed to a $50 million settlement affecting certain YouTube TV and DirecTV Stream subscribers. Those who may be eligible can submit a claim to receive a share of the settlement amount.
DirecTV subscribers may qualify for Disney settlement funds
A legal settlement involving Disney may entitle certain DirecTV and YouTube TV subscribers to a financial payout. Eligible customers are encouraged to check whether they qualify for compensation under this agreement.
Disney may owe money to some YouTube TV and DirecTV subscribers
Certain subscribers who paid for YouTube TV or DirecTV services may be entitled to compensation from Disney as part of a legal settlement. Affected customers are advised to verify their eligibility and follow the appropriate steps to file a claim.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about DIRECTV
Answers to the most common questions, based on search behaviour and our own research.
Is DIRECTV a reliable streaming service?
DIRECTV is an established American TV provider with a broad range of packages and a public customer service line available seven days a week. Customer reviews on its own platform mention satisfaction with channel variety and picture quality, though experiences may vary by region and package.
Can I cancel my DIRECTV subscription at any time?
DIRECTV's streaming packages do not require an annual contract and can be canceled at any time. Promotional pricing periods apply to some packages, after which the service auto-renews at the standard monthly rate unless canceled.
What is the difference between Genre Packs and Streaming Packages?
Genre Packs are smaller, themed channel bundles focused on a specific content category such as sports, news, kids programming, or Spanish-language content, and are priced lower than full streaming packages. Streaming Packages offer broader access with up to 185+ channels including premium networks and local stations.
How do I contact DIRECTV customer service?
DIRECTV can be reached by phone at 800.531.5000 or via live chat through its website. Support is available Monday through Sunday, from 8:00 AM to 9:00 PM Central Time.
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