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Chess House is an American online retailer specialising exclusively in chess products, ranging from entry-level club sets to luxury handcrafted boards and advanced electronic chess computers. The store serves customers worldwide from its warehouse in Canton, South Dakota.
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About ChessHouse.com
Main category
Chess sets, pieces, boards and accessories
Customer rating
4.8 out of 5 (23,475 reviews)
Return period
90 days
Shipping
Worldwide
Customer service hours
Mon to Fri, 10am to 4pm Central Time
Phone (US)
+1 800 348 4749
Headquarters
Canton, SD, USA
Retail store
No physical store, warehouse visits by appointment only
Chess House positions itself as a dedicated chess specialist, catering to a broad audience that includes beginners, school programmes, competitive club players, and serious collectors. The assortment covers every price segment, from budget travel sets under £10 to premium wooden and marble sets, with a notable emphasis on educational and school supplies. The shop highlights easy access to replacement pieces, a 90-day satisfaction guarantee, and curated product selection as distinguishing features. Typical customers range from parents buying a first chess set to coaches equipping an entire school chess club.
Active promotions
Ready to use with your order at ChessHouse.com.
Free shipping on orders above a set order value, applicable to domestic US purchases.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Seasonal discount on selected open box and clearance chess sets, offering reduced prices on products with original packaging or minor cosmetic imperfections.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
ChessHouse.com in the news
Recent updates and background about ChessHouse.com, summarised in our own words.
An Overview of the World's Most Expensive Chess Sets
Some chess sets carry extraordinary price tags, ranging from tens of thousands to millions of dollars. These high-value sets are typically distinguished by rare materials, fine craftsmanship, or exceptional artistic design.
Board Games Suitable for Players with Vision Impairments
Certain board games are designed or adapted to be accessible to people with vision impairments. Chess is among the games that can be made more accessible through tactile or specially designed sets.
Chess as a Collector's Object
Chess sets can be appreciated not only as game equipment but also as decorative and collectible objects. The visual and artistic qualities of chess pieces make them appealing beyond the context of the game itself.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about ChessHouse.com
Answers to the most common questions, based on search behaviour and our own research.
Is Chess House a reliable webshop?
Chess House has collected over 23,000 customer ratings with an average score of 4.8 out of 5, which points to a consistent track record of customer satisfaction. The store also offers a 90-day satisfaction guarantee and easy returns.
Does Chess House ship internationally?
Yes, Chess House ships products worldwide from its warehouse in Canton, South Dakota. International customers can reach support at +1 360 354 6815.
What is the return policy at Chess House?
Chess House offers a 90-day satisfaction guarantee, making it straightforward to return products within that period. The store also specifically highlights easy access to replacement parts if individual pieces are lost or damaged.
How can I contact Chess House customer service?
Customer service is available by phone Monday to Friday from 10am to 4pm Central Time, reachable at +1 800 348 4749 for US orders or +1 360 354 6815 for international inquiries. Customers can also reach the team by email at [email protected].
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