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CenturyLink is a US-based telecommunications provider offering residential internet, phone, and TV services. Customers can read independent reviews on this page to help decide whether CenturyLink suits their needs.

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At a glance

About CenturyLink

Starting price
$55 per month
Maximum speed
Up to 940 Mbps
Contract type
Month-to-month, no annual contract
Network uptime
99.9% reliable
Equipment options
Own equipment, lease (up to $17/mo.), or purchase (up to $200)
Customer service hours
Monday to Friday, 8 am to 6 pm local time
Billing requirement
Paperless billing required for advertised rate
Service area
United States (availability varies by ZIP code)
CenturyLink targets residential consumers looking for home internet, landline phone, and TV bundle services, primarily in the United States. The provider operates in the value-to-mid-range segment, with its flagship Simply Unlimited Internet plan starting at $55 per month on a month-to-month basis without an annual contract. CenturyLink emphasizes network reliability, advertising 99.9% uptime, and offers speeds up to 940 Mbps via fiber in select areas. The service is aimed at households that want flexible, no-commitment broadband without the obligation of a long-term contract.
July 2026

Active promotions

Ready to use with your order at CenturyLink.

Bundle discount when combining home internet with phone or TV service on a single monthly plan
To the shop
Reduced installation fee for new internet customers who complete self-installation of equipment
To the shop
Recent

CenturyLink in the news

Recent updates and background about CenturyLink, summarised in our own words.

CableTV.com

Quantum Fiber reviewed: plans, prices, and speeds compared for 2026

An independent review evaluated Quantum Fiber, the service operating under the CenturyLink brand, examining its available plans, pricing, and connection speeds. The review aims to help consumers determine whether the service suits their needs.

5 EYEWITNESS NEWS

CenturyLink customers in Carver County report two weeks without landline

Residents in Carver County experienced an extended landline outage lasting approximately two weeks. Questions were raised about what steps CenturyLink was taking to resolve the situation and restore service to affected customers.

Law360

CenturyLink delayed reporting copper theft outage by one year

CenturyLink reportedly waited a full year before disclosing a service outage caused by copper theft. The delay in reporting raised concerns about transparency and the company's obligations to inform regulators and customers in a timely manner.

Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.

Frequently asked questions

What others ask about CenturyLink

Answers to the most common questions, based on search behaviour and our own research.

Is CenturyLink a reliable internet provider?

CenturyLink advertises a 99.9% network uptime for its residential internet services. Actual customer experiences may vary, and independent reviews on this platform give a more complete picture of day-to-day reliability.

Can I cancel CenturyLink without a penalty?

CenturyLink offers month-to-month service with no annual contract, meaning customers can cancel at any time without an early termination fee. Customers must accept the Internet Subscriber Agreement before using the service.

What does CenturyLink internet cost per month?

The Simply Unlimited Internet plan starts at $55 per month, with paperless billing required to receive the advertised rate. A CTL Fee of up to $1.50 per month and applicable taxes and fees are added on top of this base rate.

How do I contact CenturyLink customer service?

Existing customers can reach account and tech support at 800-244-1111, Monday through Friday from 8 am to 6 pm local time. New customers looking to order services can call 866-963-6665 during the same hours, and online chat support is available seven days a week.

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