Up to 40% discount on an annual Carbonite personal backup plan when subscribing for one year instead of paying monthly.
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Carbonite is a cloud backup service developed for both home users and businesses, offering automatic and encrypted data protection for computers, external drives, and servers. The platform is part of the OpenText Cybersecurity family and has protected data across more than 17 million consumer and business devices.
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About Carbonite
Main category
Cloud backup and data protection
Target audience
Home users and businesses
Personal plans starting from
$75.99 per year
Storage included
Unlimited cloud backup storage
Encryption
256-bit AES encryption (in transit and at rest)
Money-back guarantee
30 days
Devices protected
17 million and more
Part of
OpenText Cybersecurity (since 2019)
Carbonite targets a broad audience ranging from individual home users to small and mid-sized businesses that need reliable, low-maintenance data backup without managing complex infrastructure. The service sits in the mid-range pricing segment, with personal plans starting below $10 per month and a strong emphasis on simplicity: automatic background backups, 1-click restoration, and unlimited cloud storage. Carbonite distinguishes itself from generic cloud storage by focusing specifically on data recovery scenarios, including file corruption, hardware failure, virus damage, and accidental deletion. As part of OpenText since 2019, Carbonite also integrates with a broader cybersecurity ecosystem that includes Webroot antivirus and other business-oriented tools.
Active promotions
Ready to use with your order at Carbonite.
30-day money-back guarantee on new subscriptions, allowing users to try the service without financial risk before committing.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Carbonite in the news
Recent updates and background about Carbonite, summarised in our own words.
New year, new device, new backup habits
Carbonite published a guide for users who received a new device at the start of 2026, explaining how to make cloud backup part of the initial device setup. The article focuses on Carbonite's automatic backup feature as a straightforward way to protect data from day one.
Customer Support and Technical Assistance
Carbonite provides a dedicated support hub covering its full product range, including Carbonite Safe, Endpoint, Availability, Migrate, and Recover. Users can find contact details, documentation, and resources to resolve issues across all plans.
Contact Support
Carbonite offers a contact page where users can reach the support team or connect with the regional sales team for their country. Both consumer and business inquiries can be submitted through this channel.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about Carbonite
Answers to the most common questions, based on search behaviour and our own research.
Is Carbonite a reliable backup service?
Carbonite has been protecting personal and business data for millions of users and has recovered over 60 billion files to date. The service uses 256-bit encryption and offers a 30-day money-back guarantee, which gives new users a risk-free period to evaluate the product.
Can I recover my files easily if my computer crashes?
Carbonite allows users to restore files via a web browser or its companion app for Android and iOS. For large-scale recoveries, a courier delivery option is available for an additional fee, which means physical media can be shipped to the user.
What does a Carbonite subscription cost?
Personal plans start at $75.99 per year for the Basic tier (one computer), with discounts of up to 40% currently available on annual subscriptions. The Plus and Prime plans add coverage for an external hard drive and automatic video backup.
Does Carbonite work for businesses as well as home users?
Yes, Carbonite offers professional solutions aimed at small businesses, including server backup, managed backup policies, and compliance support for frameworks such as HIPAA, FERPA, and GLBA. More than 100,000 small businesses currently use Carbonite.
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