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Candid operates under the CandidPro brand and offers custom clear aligners developed in collaboration with a patient's own dentist and supported by licensed orthodontists. The platform is designed for consumers in the United States who want orthodontic treatment with remote monitoring capabilities.
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About Candid
Main product
CandidPro clear aligners
Additional products
PermaForm retainers, Zoom whitening, patient store
Target audience
Adults and families in the United States with bite misalignment
Insurance coverage
Covered by many insurance plans
Orthodontist support
US-based, licensed orthodontists
Monitoring app
ProMonitoring (rated number 1 teledentistry app)
Doctor check-in frequency
Every 1 to 2 weeks, often virtually
Customer service hours
Monday to Friday, 9am to 8pm EST
CandidPro positions itself in the premium clear aligner segment, targeting adults and families who prefer doctor-directed treatment over direct-to-consumer alternatives. The treatment model is built around the patient's existing dental provider, supplemented by a network of US-based licensed orthodontists who review and support treatment plans. What sets CandidPro apart from competing aligner systems is its emphasis on minimally invasive methods, fewer bonded attachments, and a proprietary remote monitoring app called ProMonitoring that reduces the need for frequent in-office visits. The service is covered by many insurance plans, which lowers the financial barrier for a segment of patients who might otherwise consider traditional braces.
Active promotions
Ready to use with your order at Candid.
Free provider matching through the CandidPro Concierge service, connecting patients with a dentist in their area at no cost.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Introductory consultation with a CandidPro dentist to assess suitability for clear aligner treatment, included as part of getting started.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Candid in the news
Recent updates and background about Candid, summarised in our own words.
CandidPro uses orthodontist support to differentiate from direct-to-consumer aligners
Unlike fully remote aligner services, CandidPro routes all treatment through a patient's own dentist with additional oversight from US-based licensed orthodontists. This hybrid model aims to improve predictability and safety of outcomes.
ProMonitoring app reduces in-office visits during aligner treatment
CandidPro's ProMonitoring app, described as the number one rated teledentistry app, allows patients to submit progress check-ins virtually every one to two weeks instead of attending frequent in-person appointments.
Around 75 percent of Americans may have a treatable bite misalignment
According to a figure cited by CandidPro from a 1996 Journal of Dental Research study, approximately 75 percent of Americans have a malocclusion that could be addressed with clear aligner therapy. Untreated misalignment has been linked to gum disease, tooth loss, and other oral health risks.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about Candid
Answers to the most common questions, based on search behaviour and our own research.
Is Candid a reliable provider for clear aligners?
CandidPro works through licensed dentists and is supported by US-based orthodontists, which gives the treatment a clinical foundation similar to traditional orthodontic care. Treatment is monitored regularly via a dedicated app, and the service is covered by many insurance plans.
How often do you need to visit a dentist with CandidPro?
CandidPro is designed to reduce in-office visits by using the ProMonitoring app for virtual check-ins. Typical doctor oversight occurs every one to two weeks, often virtually rather than in person.
What types of bite problems can CandidPro treat?
CandidPro can address a range of common misalignments including crowding, spacing, crossbite, protrusion or overjet, edge-to-edge bite, and open bite. The platform states it can handle any case that other clear aligner systems can treat.
How do you find a CandidPro dentist near you?
CandidPro offers a doctor locator tool on its website, as well as a CandidPro Concierge service that matches patients with a provider in their area based on a few short questions.
Your turn
Do you have experience with Candid?
Help other consumers by sharing your experience, with a photo of what you actually received. It takes two minutes and you automatically join the monthly draw.
€250
cash per month
One winner from all review submitters, drawn on the 1st of the month.
Your review = real impact + chance to win €250
Guarantee: every review triggers one of these 5 real donations:
- 1 Upload a photo Of your order or the product
- 2 Give stars 1 to 5 per aspect
- 3 Trigger a donation Plus a chance at € 250 cash per month
Write a review
Share your photo review about Candid
A photo says more than a thousand words. Help other consumers with an honest experience and join the monthly draw for € 250 cash.
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