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C.O. Bigelow Chemists is an American apothecary founded in 1838, operating both a physical store in Greenwich Village, New York, and an international webshop. The online store sells skincare, bath and body products, grooming essentials, fragrances, and lip care, based on formulations developed over nearly two centuries.
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About Bigelowchemists
Founded
1838
Physical location
414 6th Avenue, New York, NY 10011
Free shipping from
$50 (USA)
Customer service hours
Mon to Fri, 9am to 6pm EST
Phone (store)
1-212-533-2700
Phone (mail order)
1-800-793-5433 (toll free, USA)
Ships to
USA, UK, Australia, Canada, Japan, and more
Main categories
Skincare, Bath and Body, Grooming, Fragrance, Lip Care, Hair
C.O. Bigelow positions itself in the upper-middle to premium segment, drawing on its identity as the oldest apothecary in the United States. The typical customer is someone who values heritage, ingredient-conscious formulations, and a curated selection over mass-market alternatives. The brand operates at the intersection of traditional apothecary craft and modern retail, with product lines organized around signature ingredients such as lemon, lavender, and peppermint. Beyond cosmetics, the business also offers prescription refills, surgical supplies, and hotel amenity services, reflecting its roots as a full-service neighbourhood pharmacy.
Active promotions
Ready to use with your order at Bigelowchemists.
Free shipping on orders above a set minimum order value, with duties and taxes prepaid for international shipments.
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To the shop
Loyalty rewards programme where customers earn points on every purchase, redeemable for discounts on future orders.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Bigelowchemists in the news
Recent updates and background about Bigelowchemists, summarised in our own words.
C.O. Bigelow Signature Collection
C.O. Bigelow's signature collection brings together nearly two centuries of apothecary tradition, featuring timeless skincare, grooming, and wellness essentials crafted with authentic apothecary care. The range reflects the brand's long-standing commitment to quality and heritage formulations.
Visit Bigelowchemists →Lemon Collection
The Lemon Collection is one of C.O. Bigelow's most recognised product lines, centred around lemon-based formulas for bath, body, and skincare. It is part of the brand's broader archive of signature ingredient-led collections.
Visit Bigelowchemists →Lavender Peppermint Collection
The Lavender Peppermint Collection offers bath and body products built around two classic apothecary botanicals. The collection sits alongside the Lemon and Village Apothecary lines as part of C.O. Bigelow's curated ingredient-focused assortment.
Visit Bigelowchemists →Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about Bigelowchemists
Answers to the most common questions, based on search behaviour and our own research.
Is Bigelow Chemists a trustworthy webshop?
C.O. Bigelow Chemists has been operating since 1838 and is recognised as the oldest apothecary in the United States. The company has a physical store in New York, published contact details, and a stated return policy, which are indicators of a legitimate retailer.
Does Bigelow Chemists offer free shipping?
Yes, free shipping is available on orders over $50 within the United States. International orders are shipped with duties and taxes prepaid.
How can I contact Bigelow Chemists customer service?
Customer service can be reached by phone at 1-800-793-5433 (toll free within the USA) or by email at [email protected]. Support is available Monday to Friday from 9am to 6pm EST.
What is the return policy of Bigelow Chemists?
Bigelow Chemists has a return policy in place, which can be found on their website under the Customer Care section. Specific conditions and timeframes are detailed there.
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