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C.O. Bigelow Chemists is an American apothecary founded in 1838, operating both a physical store in Greenwich Village, New York, and an international webshop. The online store sells skincare, bath and body products, grooming essentials, fragrances, and lip care, based on formulations developed over nearly two centuries.
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About Bigelowchemists
Founded
1838
Physical location
414 6th Avenue, New York, NY 10011
Free shipping from
$50 (USA)
Customer service hours
Mon to Fri, 9am to 6pm EST
Phone (store)
1-212-533-2700
Phone (mail order)
1-800-793-5433 (toll free, USA)
Ships to
USA, UK, Australia, Canada, Japan, and more
Main categories
Skincare, Bath and Body, Grooming, Fragrance, Lip Care, Hair
C.O. Bigelow positions itself in the upper-middle to premium segment, drawing on its identity as the oldest apothecary in the United States. The typical customer is someone who values heritage, ingredient-conscious formulations, and a curated selection over mass-market alternatives. The brand operates at the intersection of traditional apothecary craft and modern retail, with product lines organized around signature ingredients such as lemon, lavender, and peppermint. Beyond cosmetics, the business also offers prescription refills, surgical supplies, and hotel amenity services, reflecting its roots as a full-service neighbourhood pharmacy.
Active promotions
Ready to use with your order at Bigelowchemists.
Free shipping on orders above a set minimum order value, with duties and taxes prepaid for international shipments.
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To the shop
Loyalty rewards programme where customers earn points on every purchase, redeemable for discounts on future orders.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Bigelowchemists in the news
Recent updates and background about Bigelowchemists, summarised in our own words.
Bigelowchemists mentioned in Valentine's Day gift guide
The Boston Herald included Bigelowchemists in a Valentine's Day themed overview centered on floral gift ideas and related products. The coverage suggests the shop offers suitable options for the occasion. No specific products are detailed in the available source information.
Visit Bigelowchemists →Bigelowchemists highlighted as a classic New York apothecary
Robb Report covered a number of longstanding New York City apothecaries, including Bigelowchemists, that offer a combination of high-end skincare products and prescription services. These establishments are noted for their traditional approach to pharmacy retail. The piece focuses on their continued relevance in a modern market.
Visit Bigelowchemists →Princess Marie-Chantal Shares Her Bag Essentials
Grazia Magazine features a closer look at the personal bag contents of Princess Marie-Chantal. The piece offers a glimpse into the items she considers everyday essentials. No further details are available from the provided information.
Visit Bigelowchemists →Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about Bigelowchemists
Answers to the most common questions, based on search behaviour and our own research.
Is Bigelow Chemists a trustworthy webshop?
C.O. Bigelow Chemists has been operating since 1838 and is recognised as the oldest apothecary in the United States. The company has a physical store in New York, published contact details, and a stated return policy, which are indicators of a legitimate retailer.
Does Bigelow Chemists offer free shipping?
Yes, free shipping is available on orders over $50 within the United States. International orders are shipped with duties and taxes prepaid.
How can I contact Bigelow Chemists customer service?
Customer service can be reached by phone at 1-800-793-5433 (toll free within the USA) or by email at [email protected]. Support is available Monday to Friday from 9am to 6pm EST.
What is the return policy of Bigelow Chemists?
Bigelow Chemists has a return policy in place, which can be found on their website under the Customer Care section. Specific conditions and timeframes are detailed there.
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