Show how your product is used in everyday life.
Ask a customer for an honest product experience and a photo they took. Visitors can then see more than your product photography.
Aquafire is an American brand specializing in water vapor electric fireplaces that produce realistic 3D flame effects using a combination of water mist and LED lighting. The product line is aimed at both residential and commercial customers looking for the visual appeal of a real fireplace without the associated risks or installation requirements.
Your review = Donation to charity + chance on €250
Two minutes of your time. One donation to a good cause, plus a monthly cash raffle.
Photo reviews
Photos and experiences shared by contributors. Read below how we check submissions.
How reviews and confirmations work
We ask contributors to share a photo they took and their own experience. Reviews go through automated checks. Flagged reviews can be assessed manually. Approval is not a guarantee that a photo is unedited or free of AI generation.
- Email address confirmed means the link sent to that address was used. It does not prove a purchase or the identity of a person.
- Company management confirmed relates to access to this company page. A paid plan does not verify individual reviews.
- A review invitation does not independently prove a purchase. An order reference supplied by a company is not independent purchase verification either.
- Publishing a photo with a review does not automatically permit reuse in marketing. A subscription does not grant that permission either.
Is there a problem with a review or photo? Contact us with the page link and an explanation so we can examine it. [email protected]
Impact via Aquafire
You write a review, we donate to a good cause on your behalf.
No donations have been made for Aquafire yet, but every review sets one in motion right away.
For business owners
What could Image Review do for your business?
Let customers tell the story. Discover how reviews and customers’ own photos could work for your business.
An example for your business
Let your products become part of your customer’s story.
Collect product experiences with customers’ own photos. Photos with recorded permission can be exported for your website and organic social media, within that permission.
Bring customer experiences closer to the next order.
Display available reviews using a widget on your website. With the WooCommerce plugin, you can also show product reviews alongside the relevant product.
Show what your work means to your customers.
Let customers share their experience with your business. A relevant photo they took can help others understand the work you did.
Show your work through your customer’s eyes.
Ask for a relevant photo of the result alongside an experience. Reuse a photo only when permission is recorded and within the permitted use.
Show experiences where new customers discover you.
Use your company page for company reviews and display available reviews with a widget on your own website, for example alongside your services or contact page.
An illustration of how you could use Image Review. Your choices are not stored.
How it works
- Activate your company pageAdd your business or claim its existing page. Activate access after business verification.
- Ask your customer to share an experienceChoose a product and invite a customer to share an honest experience with their own photo.Ask a customer about their experience of your service and a relevant photo of the result.
- Show customer experiencesDisplay available reviews with a widget. Reuse customer photos when permission has been recorded.
The basic widget is also available on a free account. Product review requests, the WooCommerce product review tab and editing a company page require a paid plan or active trial. Photo reuse always requires appropriate permission.
About Aquafire
Return policy
30-day risk-free return
Warranty
2-year warranty
Customer service hours
Monday to Friday, 9am to 4:30pm EST
Phone
877-888-4260
Fuel type
Tap water only
Installation
Plug and play, standard outlet
Available markets
United States and Canada
Main category
Water vapor electric fireplaces
Aquafire operates in the premium segment of the electric fireplace market, positioning its products as a safe and environmentally responsible alternative to gas, wood, and ethanol fireplaces. The brand targets homeowners, interior designers, architects, and commercial operators such as hotels and restaurants who want realistic flame ambiance without venting, gas lines, or combustion. All products run on tap water and plug into a standard outlet, which sets the approach apart from more traditional fireplace solutions. Aquafire is headquartered in Asheville, NC, where design, development, customer service, and technical support are handled directly by the company.
Active promotions
Ready to use with your order at Aquafire.
Free shipping on orders above a certain order value, applicable to standard delivery within the contiguous United States.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Bundle discount when purchasing an Aquafire fireplace together with compatible accessories such as the water softening system or scent diffuser.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Aquafire in the news
Recent updates and background about Aquafire, summarised in our own words.
Aqua Fire promoter supports local artists in Duncan
A column published in The Lawton Constitution discusses the growth of Aqua Fire and the role of a local promoter in Duncan in supporting artists. The piece focuses on efforts to help creatives develop their work and build a following. Specific details about the individuals or artists involved are not provided in the available information.
Ranger Fire and Security takes over Aqua Fire Prevention
Ranger Fire and Security has completed the acquisition of Aqua Fire Prevention, according to a report in Facilitate Magazine. The deal brings Aqua Fire Prevention under the ownership of Ranger Fire and Security. No further details about the terms or scope of the acquisition are available from the provided information.
Aquafire presents new fireplace concept for RVs
Aquafire has introduced a fireplace concept designed specifically for recreational vehicles, described as a new approach to heating and ambiance in the RV market. The announcement was covered by industry publication RVBusiness. Further technical details about the product are not available from the provided information.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about Aquafire
Answers to the most common questions, based on search behaviour and our own research.
Is Aquafire a reliable webshop?
Aquafire is a registered company based in Asheville, NC, operating under the name Aquafire Inc. The company offers a 2-year warranty, a 30-day return policy, and customer support reachable by phone and email during business hours.
How does Aquafire handle returns?
Aquafire backs all purchases with a risk-free 30-day return policy. Customers can also reach out to the customer experience team via the contact form or by phone for assistance with a return.
What warranty does Aquafire offer on its products?
All Aquafire products come with a 2-year warranty. Technical and warranty support can be reached by email at [email protected].
Is the Aquafire fireplace safe to use around children and pets?
Aquafire fireplaces are 100% cool to the touch and produce no open flame, smoke, or carbon dioxide. The flames are created by water vapor and LED lighting, which means there is no burn risk from the fireplace surface itself.
Your turn
Do you have experience with Aquafire?
Help other consumers by sharing your experience, with a photo of what you actually received. It takes two minutes and you automatically join the monthly draw.
€250
cash per month
One winner from all review submitters, drawn on the 1st of the month.
Your review = real impact + chance to win €250
Guarantee: every review triggers one of these 5 real donations:
- 1 Upload a photo Of your order or the product
- 2 Give stars 1 to 5 per aspect
- 3 Trigger a donation Plus a chance at € 250 cash per month
Write a review
Share your photo review about Aquafire
A photo says more than a thousand words. Help other consumers with an honest experience and join the monthly draw for € 250 cash.
- Reviewing anonymously is fine, we only need your email
- No mandatory account, no registration
- Reviews appear after a check within 24 hours
- Monthly chance to win € 250 cash
