Show how your product is used in everyday life.
Ask a customer for an honest product experience and a photo they took. Visitors can then see more than your product photography.
AliExpress US is the American branch of the global AliExpress marketplace, operated by Alibaba Group, offering a vast range of products from millions of sellers worldwide. The platform connects consumers directly with manufacturers and resellers, primarily based in China.
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Photo reviews
Photos and experiences shared by contributors. Read below how we check submissions.
How reviews and confirmations work
We ask contributors to share a photo they took and their own experience. Reviews go through automated checks. Flagged reviews can be assessed manually. Approval is not a guarantee that a photo is unedited or free of AI generation.
- Email address confirmed means the link sent to that address was used. It does not prove a purchase or the identity of a person.
- Company management confirmed relates to access to this company page. A paid plan does not verify individual reviews.
- A review invitation does not independently prove a purchase. An order reference supplied by a company is not independent purchase verification either.
- Publishing a photo with a review does not automatically permit reuse in marketing. A subscription does not grant that permission either.
Is there a problem with a review or photo? Contact us with the page link and an explanation so we can examine it. [email protected]
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For business owners
What could Image Review do for your business?
Let customers tell the story. Discover how reviews and customers’ own photos could work for your business.
An example for your business
Let your products become part of your customer’s story.
Collect product experiences with customers’ own photos. Photos with recorded permission can be exported for your website and organic social media, within that permission.
Bring customer experiences closer to the next order.
Display available reviews using a widget on your website. With the WooCommerce plugin, you can also show product reviews alongside the relevant product.
Show what your work means to your customers.
Let customers share their experience with your business. A relevant photo they took can help others understand the work you did.
Show your work through your customer’s eyes.
Ask for a relevant photo of the result alongside an experience. Reuse a photo only when permission is recorded and within the permitted use.
Show experiences where new customers discover you.
Use your company page for company reviews and display available reviews with a widget on your own website, for example alongside your services or contact page.
An illustration of how you could use Image Review. Your choices are not stored.
How it works
- Activate your company pageAdd your business or claim its existing page. Activate access after business verification.
- Ask your customer to share an experienceChoose a product and invite a customer to share an honest experience with their own photo.Ask a customer about their experience of your service and a relevant photo of the result.
- Show customer experiencesDisplay available reviews with a widget. Reuse customer photos when permission has been recorded.
The basic widget is also available on a free account. Product review requests, the WooCommerce product review tab and editing a company page require a paid plan or active trial. Photo reuse always requires appropriate permission.
About AliExpress US
Type
Global online marketplace
Parent company
Alibaba Group
Main category
General online retail
Seller base
Primarily China-based manufacturers and resellers
Price segment
Budget to mid-range
Available languages
Russian, Portuguese, Spanish, French, German, Italian, Dutch, Turkish, Japanese, Korean, Thai, Arabic, Hebrew, Polish, English
Returns policy
Return and refund policy available via Help Center
Dispute resolution
Disputes and reports handled via Help Center
AliExpress US operates in the budget to mid-range segment of online retail, targeting consumers who prioritize price over speed of delivery. The platform is a cross-category marketplace, meaning shoppers can find everything from electronics and fashion to home goods and tools in one place. Its model is based on direct sourcing from manufacturers and third-party sellers, which typically results in lower prices but longer shipping times compared to domestic retailers. The platform is part of Alibaba Group, one of the largest e-commerce conglomerates in the world.
Active promotions
Ready to use with your order at AliExpress US.
Seasonal sale event offering discounts across selected product categories, with reduced prices on electronics, fashion, and home goods.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Free shipping promotion on orders above a certain minimum spend, available from participating sellers during promotional periods.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
AliExpress US in the news
Recent updates and background about AliExpress US, summarised in our own words.
Electric scooter for adults available at $113 with free delivery
An adult electric scooter is currently listed at a budget-friendly price of $113, with free delivery included. The offer is timed to arrive before Father's Day, making it a practical option for last-minute shoppers.
US Government Adds AliExpress Parent Company to Trade Blacklist
The United States government has added the parent company of AliExpress, along with BYD and Baidu, to a trade blacklist as part of broader measures targeting Chinese firms. The move is part of an ongoing effort to restrict certain business relationships with companies linked to China. The listing carries potential implications for the affected companies operating in or with the US market.
AliExpress Summer Sale Noted Alongside Gas Station Traffic Trends
AliExpress is running a summer sale event, which has drawn attention alongside broader retail and consumer behavior observations. The sale is part of a seasonal promotional period for the platform. Separately, declining foot traffic at gas stations was noted as a related market observation.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about AliExpress US
Answers to the most common questions, based on search behaviour and our own research.
Is AliExpress US a reliable webshop?
AliExpress US is operated by Alibaba Group, one of the largest e-commerce companies in the world, and has been active since 2010. The platform includes buyer protection mechanisms such as dispute resolution and a return and refund policy, though experiences can vary depending on the individual seller.
How does the return process work at AliExpress?
AliExpress has a return and refund policy that can be accessed through their Help Center. Buyers can open a dispute if an order does not arrive as described or does not arrive at all.
How long does delivery from AliExpress take?
Delivery times at AliExpress vary widely depending on the seller, the shipping method chosen, and the destination country. Orders from China-based sellers can take anywhere from a couple of weeks to over a month for standard shipping.
What can I do if I have a problem with my AliExpress order?
Customers can contact AliExpress through the Help Center, where options exist for disputes, reports, and refund requests. A dedicated contact page is also available for customers in Brazil with localized reporting channels.
Your turn
Do you have experience with AliExpress US?
Help other consumers by sharing your experience, with a photo of what you actually received. It takes two minutes and you automatically join the monthly draw.
€250
cash per month
One winner from all review submitters, drawn on the 1st of the month.
Your review = real impact + chance to win €250
Guarantee: every review triggers one of these 5 real donations:
- 1 Upload a photo Of your order or the product
- 2 Give stars 1 to 5 per aspect
- 3 Trigger a donation Plus a chance at € 250 cash per month
Write a review
Share your photo review about AliExpress US
A photo says more than a thousand words. Help other consumers with an honest experience and join the monthly draw for € 250 cash.
- Reviewing anonymously is fine, we only need your email
- No mandatory account, no registration
- Reviews appear after a check within 24 hours
- Monthly chance to win € 250 cash
