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Aflac is an American supplemental insurance provider that offers a range of policies designed to cover costs that standard health insurance typically leaves unpaid. Customers can purchase coverage directly or through an employer, with options spanning accident, cancer, dental, life, and pet insurance.
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About Aflac
Main category
Supplemental insurance
Key products
Accident, cancer, critical illness, dental, life, pet, disability insurance
Target audience
Individuals, families, and employers
Customer service
Available 24/7 at 855.210.8749
Pet insurance partner
Trupanion
Quote options
Online or via a licensed agent
Markets served
United States, including Puerto Rico and Washington D.C.
Aflac positions itself in the supplemental insurance market, targeting individuals, families, and employers who want financial protection beyond what their primary health insurance covers. Its core philosophy is that out-of-pocket expenses from illness or injury should not derail a household's finances, and it pays cash benefits directly to policyholders to address that gap. The company serves both individual consumers and businesses of various sizes, offering direct-purchase products as well as employer-sponsored group plans. Pet insurance under the Aflac brand is powered by Trupanion, indicating a partnership model for that specific product line.
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Speak to a licensed Aflac agent at no cost to find the coverage plan that fits your personal or business situation.
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Aflac in the news
Recent updates and background about Aflac, summarised in our own words.
Aflac pet insurance is powered by Trupanion
Aflac's pet insurance offering is provided in partnership with Trupanion, a specialist pet insurer. The product covers unexpected veterinary costs for dogs and cats across the United States, including Puerto Rico and Washington D.C.
Aflac offers supplemental coverage for large employer groups
In addition to individual policies, Aflac provides group insurance products specifically designed for large employers, including dental, vision, life, and disability insurance. These products are intended to strengthen employee benefits packages.
Aflac introduces absence management as part of employer solutions
Aflac's employer product range includes an absence management service that helps businesses handle employee leave while staying compliant with evolving leave legislation. This service is aimed at larger organisations managing complex workforce needs.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about Aflac
Answers to the most common questions, based on search behaviour and our own research.
Is Aflac a reliable insurance provider?
Aflac is a well-established supplemental insurance company operating across the United States, including Puerto Rico and Washington D.C. It offers licensed products for individuals and employers, with customer service available around the clock.
How does Aflac pay out claims?
Aflac pays cash benefits directly to policyholders to help cover expenses that primary health insurance does not pay, such as copays, deductibles, and other out-of-pocket costs. Policyholders can file claims through their online account.
Can I get Aflac insurance through my employer?
Yes, Aflac offers a range of group products designed for employers, including dental, vision, life, and disability insurance. Employees can also access short-term disability and hospital insurance through employer-sponsored plans.
Does Aflac offer pet insurance?
Aflac offers pet insurance powered by Trupanion, which provides coverage for unexpected veterinary costs for dogs and cats. Coverage is available directly and includes options for dogs, puppies, cats, and kittens.
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