Show how your product is used in everyday life.
Ask a customer for an honest product experience and a photo they took. Visitors can then see more than your product photography.
1st in Coffee is an American online retailer specializing in espresso machines, coffee grinders, and related accessories from established brands such as Jura, Rocket, Rancilio, and Elektra. The webshop serves coffee enthusiasts across the contiguous United States with a broad product range and a customer support team available seven days a week.
Your review = Donation to charity + chance on €250
Two minutes of your time. One donation to a good cause, plus a monthly cash raffle.
Photo reviews
Photos and experiences shared by contributors. Read below how we check submissions.
How reviews and confirmations work
We ask contributors to share a photo they took and their own experience. Reviews go through automated checks. Flagged reviews can be assessed manually. Approval is not a guarantee that a photo is unedited or free of AI generation.
- Email address confirmed means the link sent to that address was used. It does not prove a purchase or the identity of a person.
- Company management confirmed relates to access to this company page. A paid plan does not verify individual reviews.
- A review invitation does not independently prove a purchase. An order reference supplied by a company is not independent purchase verification either.
- Publishing a photo with a review does not automatically permit reuse in marketing. A subscription does not grant that permission either.
Is there a problem with a review or photo? Contact us with the page link and an explanation so we can examine it. [email protected]
Impact via 1st in Coffee
You write a review, we donate to a good cause on your behalf.
No donations have been made for 1st in Coffee yet, but every review sets one in motion right away.
For business owners
What could Image Review do for your business?
Let customers tell the story. Discover how reviews and customers’ own photos could work for your business.
An example for your business
Let your products become part of your customer’s story.
Collect product experiences with customers’ own photos. Photos with recorded permission can be exported for your website and organic social media, within that permission.
Bring customer experiences closer to the next order.
Display available reviews using a widget on your website. With the WooCommerce plugin, you can also show product reviews alongside the relevant product.
Show what your work means to your customers.
Let customers share their experience with your business. A relevant photo they took can help others understand the work you did.
Show your work through your customer’s eyes.
Ask for a relevant photo of the result alongside an experience. Reuse a photo only when permission is recorded and within the permitted use.
Show experiences where new customers discover you.
Use your company page for company reviews and display available reviews with a widget on your own website, for example alongside your services or contact page.
An illustration of how you could use Image Review. Your choices are not stored.
How it works
- Activate your company pageAdd your business or claim its existing page. Activate access after business verification.
- Ask your customer to share an experienceChoose a product and invite a customer to share an honest experience with their own photo.Ask a customer about their experience of your service and a relevant photo of the result.
- Show customer experiencesDisplay available reviews with a widget. Reuse customer photos when permission has been recorded.
The basic widget is also available on a free account. Your portal shows the product review allowance and order connections included in your plan. The WooCommerce product review tab is also available on Free. Company page editing and photo export require a paid plan or active trial. Photo reuse always requires appropriate permission.
About 1st in Coffee
Free shipping from
$75 (contiguous US)
Free shipping on
All household espresso machine and coffee maker orders (lower 48 states)
Customer service hours
8 a.m. to 10 p.m., 7 days a week
Customer service phone
800-709-8210
Ships to
Contiguous United States (lower 48 states)
Product range
Espresso machines, grinders, coffee beans, accessories, refurbished machines
Key brands
Jura, Rocket, Rancilio, Elektra, Breville, DeLonghi, Baratza, Nespresso
Refurbished products
Yes, including refurbished Jura machines
1st in Coffee positions itself in the premium and prosumer segment of the coffee equipment market, catering to discerning home brewers and coffee enthusiasts who are willing to invest in quality gear. The assortment spans everything from super-automatic espresso machines to manual lever machines, professional-grade grinders, and specialty coffee beans, covering both entry-level premium and high-end commercial-grade products. What sets the shop apart is its emphasis on expert guidance: phone-based support is available from 8 a.m. to 10 p.m. seven days a week, which is relatively uncommon for online-only specialty retailers. The shop also carries refurbished machines, notably refurbished Jura models, which broadens its appeal to buyers seeking quality at a lower price point.
Active promotions
Ready to use with your order at 1st in Coffee.
Free standard ground shipping on all espresso machine and coffee maker orders within the contiguous United States, with no minimum order value required for these product categories.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Seasonal discount on selected coffee beans and accessories for orders above a set threshold, valid for a limited period.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
1st in Coffee in the news
Recent updates and background about 1st in Coffee, summarised in our own words.
unQ Coffee aims to bring coffee into more Indian households
Currently, only one in five homes in India keeps coffee in the kitchen. The company unQ Coffee is working to increase coffee consumption and make the beverage a more common household staple across the country.
Starbucks to close nine Florida locations, including one in Sarasota
Starbucks has announced the closure of nine of its stores in the state of Florida. Among the affected locations is one branch in the city of Sarasota.
New legislation comes into force in Connecticut on October 1
A number of new laws took effect in the state of Connecticut on October 1. The changes cover various areas of state regulation. Residents and businesses in Connecticut are advised to familiarize themselves with the updated legal requirements.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about 1st in Coffee
Answers to the most common questions, based on search behaviour and our own research.
Is 1st in Coffee a reliable webshop?
1st in Coffee is a specialized online retailer focused exclusively on coffee and espresso equipment. The shop offers dedicated customer support by phone seven days a week from 8 a.m. to 10 p.m., which indicates a structured service operation. Visitors can read customer reviews on this page to get a better picture of real shopping experiences.
Does 1st in Coffee offer free shipping?
Yes. All orders over $75 within the contiguous 48 United States qualify for free standard ground shipping. Additionally, all household espresso machine and coffee maker orders receive free standard ground shipping regardless of order value, within the lower 48 states.
Can I get advice before buying an espresso machine?
1st in Coffee offers phone-based expert advice at 800-709-8210, available seven days a week from 8 a.m. to 10 p.m. The support team is described as knowledgeable and passionate about coffee.
Does 1st in Coffee sell refurbished espresso machines?
Yes, the shop carries a selection of refurbished machines, including refurbished Jura models. These are listed under a dedicated Refurbished category on the website.
Your turn
Do you have experience with 1st in Coffee?
Help other consumers by sharing your experience, with a photo of what you actually received. It takes two minutes and you automatically join the monthly draw.
€250
cash per month
One winner from all review submitters, drawn on the 1st of the month.
Your review = real impact + chance to win €250
Guarantee: every review triggers one of these 5 real donations:
- 1 Upload a photo Of your order or the product
- 2 Give stars 1 to 5 per aspect
- 3 Trigger a donation Plus a chance at € 250 cash per month
Write a review
Share your photo review about 1st in Coffee
A photo says more than a thousand words. Help other consumers with an honest experience and join the monthly draw for € 250 cash.
- Reviewing anonymously is fine, we only need your email
- No mandatory account, no registration
- Reviews appear after a check within 24 hours
- Monthly chance to win € 250 cash
