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Hive, operated by Centrica Hive Limited and backed by British Gas, is a UK-based smart home and eco-technology brand offering products ranging from smart thermostats and heat pumps to solar panels and electric vehicle chargers. The platform combines hardware, app-based control and optional membership to help homeowners reduce energy bills and lower their carbon footprint.

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At a glance

About British Gas - Hive - Smart Home & Heating

Founded
2013
Registered company
Centrica Hive Limited (No. 5782908)
Headquarters
Windsor, Berkshire, United Kingdom
Main categories
Smart heating, heat pumps, solar, EV charging, smart home
App
Free Hive app (iOS and Android)
Membership tier
Hive+ (120,000+ members)
Government grant available
Up to £7,500 off air source heat pumps
Potential annual saving
Up to £167 per year with a Hive Thermostat
Hive positions itself in the mid-to-premium segment of the smart home market, targeting homeowners who want practical, measurable energy savings rather than technology for its own sake. The product range is built around a connected ecosystem: devices are designed to work together through a single app, covering heating, solar, EV charging and home automation. Hive has been active since 2013 and claims a community of over 2 million users, with an optional Hive+ membership tier that adds advanced budgeting tools, extended warranties and member discounts. The brand operates exclusively in the United Kingdom and offers professional installation through British Gas engineers.
July 2026

Active promotions

Ready to use with your order at British Gas - Hive - Smart Home & Heating.

Free Hive Motion Sensor added to the basket when a customer adds 5 or more qualifying products in a single order.
To the shop
Up to £7,500 off an air source heat pump installation through the UK government Boiler Upgrade Scheme, available when booking through Hive.
To the shop
Recent

British Gas - Hive - Smart Home & Heating in the news

Recent updates and background about British Gas - Hive - Smart Home & Heating, summarised in our own words.

T3

Hive Thermostat reviewed for smart heating and cost tracking

The Hive Thermostat is a smart heating device that allows users to control their home temperature remotely. A notable feature is its ability to monitor and display energy spending, giving households insight into their heating costs.

London Evening Standard

Hive home heating system reviewed for winter performance

The Hive home heating system has been assessed for its suitability as a smart heating solution during colder months. The review covers how the system helps users manage their home temperature in a convenient and efficient way.

The Next Web

Hive launches redesigned thermostat and connected home accessories

Hive has presented a new smart thermostat with a updated design, accompanied by a selection of connected home devices. The expanded product range is aimed at users looking to integrate smart technology into their everyday home environment.

Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.

Frequently asked questions

What others ask about British Gas - Hive - Smart Home & Heating

Answers to the most common questions, based on search behaviour and our own research.

Is Hive a reliable smart home brand?

Hive is registered in England as Centrica Hive Limited and is part of the British Gas group, which has been active since 2013. The platform claims over 2 million users and more than 30,000 customer reviews, which gives independent review platforms a solid basis for evaluating its reliability.

Does Hive offer professional installation?

Yes, Hive offers expert installation by British Gas engineers. Customers can book an installation through the website, and downloadable guides are also available for those who prefer a self-install approach.

What is the Hive+ membership and is it worth it?

Hive+ is an optional paid membership tier with over 120,000 active members. It provides access to advanced heating budgeting tools, extended product warranties and members-only discounts on Hive products.

Can I get a refund or return a Hive product?

Hive has a returns policy in place, accessible through the Orders and Returns section of the account area. For specific conditions and timeframes, customers are advised to consult the official returns page on the Hive website.

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