Guydeez is an online platform for booking private and customised guided tours in cities around the world. Travellers can arrange a personalised tour with a local guide in as little as 90 seconds.
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About Guydeez
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Guydeez in the news
Recent updates and background about Guydeez, summarised in our own words.
Terms and Conditions of Use
Guydeez has published its general terms and conditions of use on its website, outlining the rules and conditions that apply to bookings made through the platform.
Guydeez Expands to Over a Dozen Popular Destinations
The platform currently lists tours in cities including Tokyo, Paris, London, New York, Buenos Aires and Kuala Lumpur, with the Tokyo destination alone offering 19 available tours.
Local Guides at the Core of the Guydeez Experience
Guydeez works exclusively with locally based guides who are personally selected, allowing travellers to customise their itinerary directly with their guide ahead of the tour date.
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What others ask about Guydeez
Answers to the most common questions, based on search behaviour and our own research.
Is Guydeez a reliable platform for booking tours?
Guydeez has been operating since 2019 and states it has accompanied over 12,000 travellers. The platform uses secure payment processing via Stripe with 3D Secure and offers free cancellation up to 24 hours before the tour.
How do I cancel my booking with Guydeez?
Guydeez offers free cancellation up to 24 hours before the start of the tour. Customers can manage their bookings through the 'My Bookings' section on the website.
How can I contact Guydeez customer service?
Guydeez can be reached by email at [email protected]. The support team is available seven days a week and aims to respond within 30 minutes.
What payment methods does Guydeez accept?
Guydeez processes payments securely through Stripe, with 3D Secure authentication included for added security.
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