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Martinelli is a Spanish footwear brand offering leather shoes, heels, loafers, boots, trainers, and accessories for both men and women through its official online store. The webshop serves customers across multiple countries and displays a customer rating of 4.7 out of 5, based on over 2,300 reviews.
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About MARTINELLI
Shipping
Free shipping on all orders
Return period
30 days free returns (60 days for Club members)
Loyalty programme
Martinelli Club, with 10% welcome discount
Customer rating
4.7 out of 5 (2,303 reviews)
Customer service phone
+34 96 545 59 58
Main assortment
Leather shoes, heels, loafers, boots, trainers, sandals, bags
Target audience
Men and women, all ages
Click-and-collect
Pick-up in store available
Martinelli positions itself in the mid-to-premium segment of the leather footwear market, with a focus on craftsmanship and material quality rather than fast fashion. The brand caters to men and women looking for versatile shoes that transition between office, casual, and occasion wear. Collections are organised around lifestyle categories such as Heritage, Office, Party, and Weekend, suggesting a broad but style-conscious customer base. The online store is complemented by a loyalty programme called Martinelli Club, which offers extended return periods and exclusive discounts to registered members.
Active promotions
Ready to use with your order at MARTINELLI.
Seasonal sale with discounts of up to 30% on current collection styles and up to 50% on outlet designs.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
MARTINELLI in the news
Recent updates and background about MARTINELLI, summarised in our own words.
Martinelli introduces the Barefoot collection for men and women
Martinelli has added a Barefoot line to its assortment for both men and women, reflecting a growing consumer interest in minimalist footwear that prioritises natural foot movement. The collection sits alongside established categories such as Heritage and Office.
Martinelli Club members receive extended return window of 60 days
Registered members of the Martinelli Club benefit from a return period of 60 calendar days, double the standard 30-day window available to all customers. Membership also includes a 10% welcome discount and a birthday gift.
Martinelli expands women's assortment with Redondo Brand and special printed designs
The women's section of the Martinelli online store now features dedicated collections under the Redondo Brand label and a Special Printed category, broadening the range beyond classic leather styles. These additions cater to customers looking for more expressive footwear options.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about MARTINELLI
Answers to the most common questions, based on search behaviour and our own research.
Is Martinelli a reliable online store?
Martinelli is an established Spanish footwear brand with an official online store and a customer rating of 4.7 out of 5 based on more than 2,300 reviews. The store offers free shipping and returns, a loyalty programme, and a dedicated customer service line, which are indicators of a structured and consumer-oriented operation.
Does Martinelli offer free delivery and returns?
Yes, Martinelli offers free shipping and free returns on all orders. The standard return window is 30 days, extended to 60 calendar days for members of the Martinelli Club.
How can I contact Martinelli customer service?
Martinelli can be reached by phone at +34 96 545 59 58. The website also provides a Support Centre for questions about orders, exchanges, returns, and sizing.
What is the Martinelli Club and what are the benefits?
The Martinelli Club is Martinelli's free loyalty programme. Members receive a 10% discount on their first purchase, an extended 60-day return period, and a special birthday gift, among other benefits.
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