Show how your product is used in everyday life.
Ask a customer for an honest product experience and a photo they took. Visitors can then see more than your product photography.
British Gas is one of the UK's largest energy and home services providers, supplying gas and electricity to millions of households alongside boiler cover, repairs, and smart home solutions. This page collects independent customer reviews to help consumers make an informed decision before signing up.
Your review = Donation to charity + chance on €250
Two minutes of your time. One donation to a good cause, plus a monthly cash raffle.
Photo reviews
Photos and experiences shared by contributors. Read below how we check submissions.
Post the first review
Help other shoppers get an honest view of British Gas HomeCare - Domestic.
Add your photoHow reviews and confirmations work
We ask contributors to share a photo they took and their own experience. Reviews go through automated checks. Flagged reviews can be assessed manually. Approval is not a guarantee that a photo is unedited or free of AI generation.
- Email address confirmed means the link sent to that address was used. It does not prove a purchase or the identity of a person.
- Company management confirmed relates to access to this company page. A paid plan does not verify individual reviews.
- A review invitation does not independently prove a purchase. An order reference supplied by a company is not independent purchase verification either.
- Publishing a photo with a review does not automatically permit reuse in marketing. A subscription does not grant that permission either.
Is there a problem with a review or photo? Contact us with the page link and an explanation so we can examine it. [email protected]
Impact via British Gas HomeCare – Domestic
You write a review, we donate to a good cause on your behalf.
No donations have been made for British Gas HomeCare – Domestic yet, but every review sets one in motion right away.
For business owners
What could Image Review do for your business?
Let customers tell the story. Discover how reviews and customers’ own photos could work for your business.
An example for your business
Let your products become part of your customer’s story.
Collect product experiences with customers’ own photos. Photos with recorded permission can be exported for your website and organic social media, within that permission.
Bring customer experiences closer to the next order.
Display available reviews using a widget on your website. With the WooCommerce plugin, you can also show product reviews alongside the relevant product.
Show what your work means to your customers.
Let customers share their experience with your business. A relevant photo they took can help others understand the work you did.
Show your work through your customer’s eyes.
Ask for a relevant photo of the result alongside an experience. Reuse a photo only when permission is recorded and within the permitted use.
Show experiences where new customers discover you.
Use your company page for company reviews and display available reviews with a widget on your own website, for example alongside your services or contact page.
An illustration of how you could use Image Review. Your choices are not stored.
How it works
- Activate your company pageAdd your business or claim its existing page. Activate access after business verification.
- Ask your customer to share an experienceChoose a product and invite a customer to share an honest experience with their own photo.Ask a customer about their experience of your service and a relevant photo of the result.
- Show customer experiencesDisplay available reviews with a widget. Reuse customer photos when permission has been recorded.
The basic widget is also available on a free account. Your portal shows the product review allowance and order connections included in your plan. The WooCommerce product review tab is also available on Free. Company page editing and photo export require a paid plan or active trial. Photo reuse always requires appropriate permission.
About British Gas HomeCare - Domestic
Founded
Over 200 years ago
Customers
Approximately 9 million
Services
Gas, electricity, boiler cover, smart home, EV charging, solar, heat pumps
Customer support
7 days a week
Country
United Kingdom
Target audience
Domestic homeowners and renters
Accreditation
Which? Trusted Traders for boiler installations
Award
Best Overall Improvement, Uswitch Energy Awards 2025
British Gas serves domestic customers across the United Kingdom, covering everything from energy tariffs and boiler installations to smart meters and heat pumps. The company positions itself in the mainstream to mid-market segment, appealing to homeowners and renters who want a single, established provider for both energy supply and home maintenance. With over 200 years of history and a network of engineers available seven days a week, the focus is on reliability and breadth of service rather than being the cheapest option on the market. The company also emphasises sustainability, offering EV tariffs, solar panels, and other low-carbon products as part of a stated commitment to help the UK reach net zero by 2050.
Active promotions
Ready to use with your order at British Gas HomeCare - Domestic.
25% discount on a HomeCare plan for new customers who sign up online during a promotional period
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Up to £300 off the purchase and installation of a new energy-efficient boiler, subject to terms and conditions
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
British Gas HomeCare - Domestic in the news
Recent updates and background about British Gas HomeCare - Domestic, summarised in our own words.
Market news related to British Gas and its parent company
Financial market updates have been published in relation to British Gas and its associated entities. The information appeared on an investment-focused news platform. No further details are available from the source material.
Comparison of leading home emergency cover providers for 2026
A review comparing home emergency cover providers available in the UK for 2026 has been published by the Federation of Master Builders. The comparison aims to help consumers evaluate their options when selecting a policy. British Gas HomeCare is among the providers active in this market.
Overview of how to raise a complaint with British Gas
Guidance has been published on the available routes for customers who wish to submit a complaint to British Gas. The information covers how to reach the company's customer service team. This type of guidance is commonly sought by customers experiencing unresolved issues.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about British Gas HomeCare - Domestic
Answers to the most common questions, based on search behaviour and our own research.
Is British Gas a reliable energy provider?
British Gas has been operating for over 200 years and currently serves around 9 million customers in the UK. The company holds Which? Trusted Traders accreditation for its boiler installations and received the Best Overall Improvement award at the Uswitch Energy Awards 2025.
What happens if British Gas cannot fix my boiler?
According to British Gas, if their engineers cannot fix a boiler, the customer pays nothing, including no call-out fee. This guarantee applies to boiler repairs booked through their HomeCare service.
Does British Gas offer fixed energy tariffs?
Yes, British Gas offers a Fix and Fall tariff that locks in prices for two years while allowing prices to drop if the Ofgem price cap falls. This is aimed at customers who want protection against rising energy costs.
Can I get a boiler from British Gas and how much does it cost?
British Gas supplies and installs new boilers, with promotions occasionally offering up to £300 off. Customers can request a free online quote or book an in-home visit from a local engineer to find a suitable option for their budget.
Your turn
Do you have experience with British Gas HomeCare - Domestic?
Help other consumers by sharing your experience, with a photo of what you actually received. It takes two minutes and you automatically join the monthly draw.
€250
cash per month
One winner from all review submitters, drawn on the 1st of the month.
Your review = real impact + chance to win €250
Guarantee: every review triggers one of these 5 real donations:
- 1 Upload a photo Of your order or the product
- 2 Give stars 1 to 5 per aspect
- 3 Trigger a donation Plus a chance at € 250 cash per month
Write a review
Share your photo review about British Gas HomeCare - Domestic
A photo says more than a thousand words. Help other consumers with an honest experience and join the monthly draw for € 250 cash.
- Reviewing anonymously is fine, we only need your email
- No mandatory account, no registration
- Reviews appear after a check within 24 hours
- Monthly chance to win € 250 cash
