Show how your product is used in everyday life.
Ask a customer for an honest product experience and a photo they took. Visitors can then see more than your product photography.
Neakasa is an online store specialising in automated pet care products and home cleaning solutions, with a focus on self-cleaning cat litter boxes, pet grooming vacuum kits, and fabric care appliances. The brand ships to customers across the United States and most EU countries.
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Photo reviews
Photos and experiences shared by contributors. Read below how we check submissions.
How reviews and confirmations work
We ask contributors to share a photo they took and their own experience. Reviews go through automated checks. Flagged reviews can be assessed manually. Approval is not a guarantee that a photo is unedited or free of AI generation.
- Email address confirmed means the link sent to that address was used. It does not prove a purchase or the identity of a person.
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- Publishing a photo with a review does not automatically permit reuse in marketing. A subscription does not grant that permission either.
Is there a problem with a review or photo? Contact us with the page link and an explanation so we can examine it. [email protected]
Impact via Neakasa
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For business owners
What could Image Review do for your business?
Let customers tell the story. Discover how reviews and customers’ own photos could work for your business.
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Let your products become part of your customer’s story.
Collect product experiences with customers’ own photos. Photos with recorded permission can be exported for your website and organic social media, within that permission.
Bring customer experiences closer to the next order.
Display available reviews using a widget on your website. With the WooCommerce plugin, you can also show product reviews alongside the relevant product.
Show what your work means to your customers.
Let customers share their experience with your business. A relevant photo they took can help others understand the work you did.
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How it works
- Activate your company pageAdd your business or claim its existing page. Activate access after business verification.
- Ask your customer to share an experienceChoose a product and invite a customer to share an honest experience with their own photo.Ask a customer about their experience of your service and a relevant photo of the result.
- Show customer experiencesDisplay available reviews with a widget. Reuse customer photos when permission has been recorded.
The basic widget is also available on a free account. Product review requests, the WooCommerce product review tab and editing a company page require a paid plan or active trial. Photo reuse always requires appropriate permission.
About Neakasa
Return period
30 days (new and unused products)
Free shipping
Available in the US and most EU countries
Customer service hours
Monday to Friday, 9:00 AM to 5:00 PM EST
Customer service phone (US)
+1 (855) 933-0901
Support email
Main product categories
Cat litter boxes, pet grooming kits, home cleaning appliances
Headquarters
Hong Kong and Shenzhen, China
Warranty
Official store guarantee (see website for full details)
Neakasa positions itself in the mid-range smart home and pet care segment, targeting cat owners and pet households looking to reduce daily maintenance chores through automation. The product line centres on self-cleaning litter boxes with app control and odor management, complemented by grooming vacuum kits designed to contain shedding at the source. The brand also offers a compact vacuum steamer for garment care, broadening its appeal to households that value tidy, low-effort living. Neakasa operates from offices in Hong Kong and Shenzhen and sells directly to consumers via its own webshop.
Active promotions
Ready to use with your order at Neakasa.
5% discount on the first order when signing up for the Neakasa newsletter
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Free shipping on orders to the US and most EU countries, with no minimum order value stated
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Neakasa in the news
Recent updates and background about Neakasa, summarised in our own words.
Neakasa Develops an Automatic Cat Feeder with Food Preparation
Neakasa has introduced a cat feeder concept that goes beyond simple portion dispensing by incorporating food preparation functionality. The product was noted by Trend Hunter as part of a broader trend in smart pet care technology. Details about availability and pricing were not included in the original coverage.
Cat Feeders That Prepare Food Highlighted by Trend Hunter
Trend Hunter featured a category of cat feeders designed to prepare food for cats. These products represent a trend in automated or assisted pet feeding solutions. No further product details are available from the source data.
Neakasa P1 Pro Pet Grooming Kit Reviewed by Dogster
The Neakasa P1 Pro is a 5-in-1 pet grooming kit that was put to the test by Dogster. The review covers how the product handles the grooming process for pets. No further details are available from the source data.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about Neakasa
Answers to the most common questions, based on search behaviour and our own research.
Is Neakasa a reliable webshop?
Neakasa operates as an official brand store with a published warranty policy, a 30-day return option, and reachable customer support via phone and email. The company has registered legal entities in both Hong Kong and Shenzhen, which adds a degree of transparency for consumers.
Does Neakasa offer free shipping?
Yes, Neakasa provides free shipping to customers in the United States and most EU countries. Additional details on shipping conditions can be found on the shipping policy page of the website.
How does the return process work at Neakasa?
Neakasa accepts returns of new, unused products within 30 days of delivery. Consumers are advised to consult the return and refund policy on the website for the full procedure.
How can I contact Neakasa customer service?
Neakasa can be reached by phone at +1 (855) 933-0901 (US, toll-free) or by email at [email protected]. The support team is available Monday through Friday from 9:00 AM to 5:00 PM Eastern Time.
Your turn
Do you have experience with Neakasa?
Help other consumers by sharing your experience, with a photo of what you actually received. It takes two minutes and you automatically join the monthly draw.
€250
cash per month
One winner from all review submitters, drawn on the 1st of the month.
Your review = real impact + chance to win €250
Guarantee: every review triggers one of these 5 real donations:
- 1 Upload a photo Of your order or the product
- 2 Give stars 1 to 5 per aspect
- 3 Trigger a donation Plus a chance at € 250 cash per month
Write a review
Share your photo review about Neakasa
A photo says more than a thousand words. Help other consumers with an honest experience and join the monthly draw for € 250 cash.
- Reviewing anonymously is fine, we only need your email
- No mandatory account, no registration
- Reviews appear after a check within 24 hours
- Monthly chance to win € 250 cash
