Show how your product is used in everyday life.
Ask a customer for an honest product experience and a photo they took. Visitors can then see more than your product photography.
LensCrafters is an optical retail chain offering prescription glasses, sunglasses, and contact lenses through both physical stores and an online shop. Customers can also schedule eye exams at locations near them and order directly through the website with free shipping and returns.
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Photo reviews
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How reviews and confirmations work
We ask contributors to share a photo they took and their own experience. Reviews go through automated checks. Flagged reviews can be assessed manually. Approval is not a guarantee that a photo is unedited or free of AI generation.
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Is there a problem with a review or photo? Contact us with the page link and an explanation so we can examine it. [email protected]
Impact via LensCrafters
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For business owners
What could Image Review do for your business?
Let customers tell the story. Discover how reviews and customers’ own photos could work for your business.
An example for your business
Let your products become part of your customer’s story.
Collect product experiences with customers’ own photos. Photos with recorded permission can be exported for your website and organic social media, within that permission.
Bring customer experiences closer to the next order.
Display available reviews using a widget on your website. With the WooCommerce plugin, you can also show product reviews alongside the relevant product.
Show what your work means to your customers.
Let customers share their experience with your business. A relevant photo they took can help others understand the work you did.
Show your work through your customer’s eyes.
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Show experiences where new customers discover you.
Use your company page for company reviews and display available reviews with a widget on your own website, for example alongside your services or contact page.
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How it works
- Activate your company pageAdd your business or claim its existing page. Activate access after business verification.
- Ask your customer to share an experienceChoose a product and invite a customer to share an honest experience with their own photo.Ask a customer about their experience of your service and a relevant photo of the result.
- Show customer experiencesDisplay available reviews with a widget. Reuse customer photos when permission has been recorded.
The basic widget is also available on a free account. Product review requests, the WooCommerce product review tab and editing a company page require a paid plan or active trial. Photo reuse always requires appropriate permission.
About LensCrafters
Main assortment
Prescription glasses, sunglasses, contact lenses
Delivery time
2-day delivery available
Shipping
Free shipping on all orders
Returns
Free returns on all orders
Satisfaction guarantee
30-day happiness guarantee
Target audience
Men, women, and children
Eye exam
Available in-store, bookable online
Insurance
Insurance synchronisation available (SYNC Insurance)
LensCrafters operates in the premium to upper-mid segment of the optical retail market, with a wide portfolio of designer brands including Ray-Ban, Gucci, Prada, Tom Ford, Burberry, and Oakley. The typical customer is someone who values both vision correction and style, and who may be looking for a full-service experience that combines frame selection, lens customisation, and professional eye care. The shop distinguishes itself by offering AI glasses such as the Ray-Ban Meta, insurance synchronisation, and lens options like Transitions and blue-violet light filters. With physical store locations and online ordering including 2-day delivery, LensCrafters bridges the gap between in-store optical expertise and online convenience.
Active promotions
Ready to use with your order at LensCrafters.
50% off lenses with any frame purchase, applicable to a range of prescription and sun lenses
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Up to $200 off an annual supply of contact lenses when ordering through the website
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
LensCrafters in the news
Recent updates and background about LensCrafters, summarised in our own words.
LensCrafters President Outlines Expansion and Future Plans
LensCrafters President Alfonso Cerullo has spoken publicly about the company's direction, touching on broader comprehensive eye care services and the introduction of in-house surgical centers. He also addressed plans for continued growth within the organization.
LensCrafters Moves Into Medical Technology With Integrated Care Model
LensCrafters has announced a shift toward medical technology innovation, with a focus on building a connected system that combines different aspects of eye care. The initiative is described as part of a broader effort to integrate services under one framework.
LensCrafters Opens Vision and Eye Health Center With Medical Services
LensCrafters has launched a dedicated Vision and Eye Health Center that brings together a range of services, including medical care and surgical procedures. The new setup is intended to function as an integrated ecosystem covering multiple aspects of eye health.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about LensCrafters
Answers to the most common questions, based on search behaviour and our own research.
Is LensCrafters a reliable place to buy glasses online?
LensCrafters is an established optical retail chain with both physical stores and an online shop. They offer a 30-day happiness guarantee and free returns on all orders, which provides a degree of purchase security for online buyers.
Does LensCrafters offer free shipping?
Yes, LensCrafters offers free shipping on all orders. 2-day delivery is also available for customers who need their glasses quickly.
Can I return glasses or contact lenses to LensCrafters?
LensCrafters provides free returns on all orders. They also back purchases with a 30-day happiness guarantee, allowing customers to resolve issues within that period.
Can I book an eye exam at LensCrafters?
Yes, eye exams can be scheduled directly through the LensCrafters website. Customers can search for a store by zip code, city, or state and choose an available date and time.
Your turn
Do you have experience with LensCrafters?
Help other consumers by sharing your experience, with a photo of what you actually received. It takes two minutes and you automatically join the monthly draw.
€250
cash per month
One winner from all review submitters, drawn on the 1st of the month.
Your review = real impact + chance to win €250
Guarantee: every review triggers one of these 5 real donations:
- 1 Upload a photo Of your order or the product
- 2 Give stars 1 to 5 per aspect
- 3 Trigger a donation Plus a chance at € 250 cash per month
Write a review
Share your photo review about LensCrafters
A photo says more than a thousand words. Help other consumers with an honest experience and join the monthly draw for € 250 cash.
- Reviewing anonymously is fine, we only need your email
- No mandatory account, no registration
- Reviews appear after a check within 24 hours
- Monthly chance to win € 250 cash
