NIOD, which stands for Non-Invasive Options in Dermal Science, is a skincare brand that develops products at the intersection of advanced dermal research and everyday use. The brand is part of the DECIEM Beauty Group and operates its own webshop at niod.com.
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About Niod - NL
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Niod - NL in the news
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Customer support available via live chat
NIOD's Customer Happiness team is available to answer questions via the contact page on niod.com. Shoppers can also use live chat to get the latest status on their order.
Order tracking available directly on the website
NIOD allows customers to look up their DECIEM order status directly through the website's order tracking tool. The feature is accessible without logging in.
DECIEM privacy policy outlines data use across all brands
DECIEM has published a global privacy policy covering all its brands, including NIOD, The Ordinary and LOoPHA. The policy explains how customer data is collected, stored and used.
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What others ask about Niod - NL
Answers to the most common questions, based on search behaviour and our own research.
Is NIOD a reliable webshop?
NIOD is the webshop of NIOD, a brand operated by DECIEM Beauty Group Inc., a well-established cosmetics company that also runs The Ordinary. The site includes clear terms and conditions, a privacy policy and a dedicated customer support team.
Do you get free shipping at NIOD?
Yes, NIOD offers free shipping on orders over £25 GBP. Additionally, all orders are shipped with carbon neutral delivery.
How can I contact NIOD customer service?
NIOD offers customer support through a live chat function on the website. Customers can also reach the Customer Happiness team via the contact page at niod.com.
Can I track my NIOD order?
Yes, NIOD provides an order tracking tool directly on the website. Customers can look up their DECIEM order via the Track Order page.
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