Show how your product is used in everyday life.
Ask a customer for an honest product experience and a photo they took. Visitors can then see more than your product photography.
DHgate is a Chinese B2B cross-border e-commerce marketplace founded in 2004, offering over 30 million products across 26 categories to buyers in more than 220 countries and regions. The platform connects international buyers directly with Chinese manufacturers and suppliers, with a focus on wholesale pricing and bulk purchasing.
Your review = Donation to charity + chance on €250
Two minutes of your time. One donation to a good cause, plus a monthly cash raffle.
Photo reviews
Photos and experiences shared by contributors. Read below how we check submissions.
How reviews and confirmations work
We ask contributors to share a photo they took and their own experience. Reviews go through automated checks. Flagged reviews can be assessed manually. Approval is not a guarantee that a photo is unedited or free of AI generation.
- Email address confirmed means the link sent to that address was used. It does not prove a purchase or the identity of a person.
- Company management confirmed relates to access to this company page. A paid plan does not verify individual reviews.
- A review invitation does not independently prove a purchase. An order reference supplied by a company is not independent purchase verification either.
- Publishing a photo with a review does not automatically permit reuse in marketing. A subscription does not grant that permission either.
Is there a problem with a review or photo? Contact us with the page link and an explanation so we can examine it. [email protected]
Impact via DHGate
You write a review, we donate to a good cause on your behalf.
No donations have been made for DHGate yet, but every review sets one in motion right away.
For business owners
What could Image Review do for your business?
Let customers tell the story. Discover how reviews and customers’ own photos could work for your business.
An example for your business
Let your products become part of your customer’s story.
Collect product experiences with customers’ own photos. Photos with recorded permission can be exported for your website and organic social media, within that permission.
Bring customer experiences closer to the next order.
Display available reviews using a widget on your website. With the WooCommerce plugin, you can also show product reviews alongside the relevant product.
Show what your work means to your customers.
Let customers share their experience with your business. A relevant photo they took can help others understand the work you did.
Show your work through your customer’s eyes.
Ask for a relevant photo of the result alongside an experience. Reuse a photo only when permission is recorded and within the permitted use.
Show experiences where new customers discover you.
Use your company page for company reviews and display available reviews with a widget on your own website, for example alongside your services or contact page.
An illustration of how you could use Image Review. Your choices are not stored.
How it works
- Activate your company pageAdd your business or claim its existing page. Activate access after business verification.
- Ask your customer to share an experienceChoose a product and invite a customer to share an honest experience with their own photo.Ask a customer about their experience of your service and a relevant photo of the result.
- Show customer experiencesDisplay available reviews with a widget. Reuse customer photos when permission has been recorded.
The basic widget is also available on a free account. Your portal shows the product review allowance and order connections included in your plan. The WooCommerce product review tab is also available on Free. Company page editing and photo export require a paid plan or active trial. Photo reuse always requires appropriate permission.
About DHGate
Founded
2004
Headquarters
China (with offices in North America, Latin America, and Europe)
Number of products
Over 30 million
Product categories
26
Delivers to
200+ countries and regions
Registered buyers
Over 2 million
Shipping partners
DHL, UPS, FedEx and other couriers
Customer service
24/7 online support
DHgate operates in the budget to mid-range wholesale segment, primarily serving small and medium-sized retailers, resellers, and dropshippers who source products directly from Chinese manufacturers. The platform's typical customer is a business buyer or entrepreneur looking for competitive unit prices on large or small-batch orders, rather than a consumer shopping for a single item. With over 2 million registered buyers and partnerships with major logistics providers such as DHL, UPS, and FedEx, DHgate positions itself as a volume-driven sourcing tool rather than a curated retail experience. The platform includes buyer protection mechanisms, dispute resolution, and a secure payment system to manage the risks that can come with cross-border wholesale transactions.
Active promotions
Ready to use with your order at DHGate.
New user welcome offer with discounts of up to 90% off selected products for first-time buyers who create an account.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Coupon pack available for registered buyers, providing savings across multiple product categories on qualifying orders.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
DHGate in the news
Recent updates and background about DHGate, summarised in our own words.
DHgate Opens First Physical Brand Event in Los Angeles
DHgate held its first offline activation tied to its 'From Good to GoodSphere' brand strategy in Los Angeles. The event marks a step toward bringing the company's brand positioning into physical spaces beyond its online platform.
DHgate Listed in Article on Formal Dresses and Natural Scenery
This item references DHgate in the context of formal dress offerings, combined with unrelated nature imagery. The content is limited, and no substantive information about DHgate's products or services is provided beyond the name association.
DHgate Highlighted as a Top Platform for China-Made Products
DHgate has been named among the recommended websites for purchasing products manufactured in China. The platform is noted for its potential to support profit margins for buyers sourcing goods from Chinese suppliers.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about DHGate
Answers to the most common questions, based on search behaviour and our own research.
Is DHgate a reliable platform to buy from?
DHgate has been operating since 2004 and serves over 2 million registered buyers worldwide. The platform offers buyer protection, secure payment processing, and a dispute resolution mechanism, which provide some safeguards, though experiences can vary depending on the individual seller chosen.
How does DHgate handle returns and refunds?
DHgate offers a buyer protection programme that includes an after-sales assurance policy and a formal refund and return process. Disputes can be submitted through the DHgate Resolution Center if a seller does not respond adequately.
What payment methods does DHgate accept?
DHgate supports multiple payment methods trusted by its global customer base. Specific accepted methods are listed on the platform's payment information page.
How long does delivery from DHgate take?
Delivery times vary depending on the shipping method chosen and the destination country. DHgate works with international couriers including DHL, UPS, and FedEx to offer various delivery options to over 200 countries.
Your turn
Do you have experience with DHGate?
Help other consumers by sharing your experience, with a photo of what you actually received. It takes two minutes and you automatically join the monthly draw.
€250
cash per month
One winner from all review submitters, drawn on the 1st of the month.
Your review = real impact + chance to win €250
Guarantee: every review triggers one of these 5 real donations:
- 1 Upload a photo Of your order or the product
- 2 Give stars 1 to 5 per aspect
- 3 Trigger a donation Plus a chance at € 250 cash per month
Write a review
Share your photo review about DHGate
A photo says more than a thousand words. Help other consumers with an honest experience and join the monthly draw for € 250 cash.
- Reviewing anonymously is fine, we only need your email
- No mandatory account, no registration
- Reviews appear after a check within 24 hours
- Monthly chance to win € 250 cash
