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Ask a customer for an honest product experience and a photo they took. Visitors can then see more than your product photography.
Mtel is a Swiss telecom provider offering mobile subscriptions, prepaid plans, and TV packages with a focus on cross-border connectivity across Switzerland, the EU, and the Balkans. The company is aimed at customers who frequently travel to or have ties with Balkan countries, Turkey, and other international destinations.
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Photo reviews
Photos and experiences shared by contributors. Read below how we check submissions.
How reviews and confirmations work
We ask contributors to share a photo they took and their own experience. Reviews go through automated checks. Flagged reviews can be assessed manually. Approval is not a guarantee that a photo is unedited or free of AI generation.
- Email address confirmed means the link sent to that address was used. It does not prove a purchase or the identity of a person.
- Company management confirmed relates to access to this company page. A paid plan does not verify individual reviews.
- A review invitation does not independently prove a purchase. An order reference supplied by a company is not independent purchase verification either.
- Publishing a photo with a review does not automatically permit reuse in marketing. A subscription does not grant that permission either.
Is there a problem with a review or photo? Contact us with the page link and an explanation so we can examine it. [email protected]
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For business owners
What could Image Review do for your business?
Let customers tell the story. Discover how reviews and customers’ own photos could work for your business.
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Collect product experiences with customers’ own photos. Photos with recorded permission can be exported for your website and organic social media, within that permission.
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How it works
- Activate your company pageAdd your business or claim its existing page. Activate access after business verification.
- Ask your customer to share an experienceChoose a product and invite a customer to share an honest experience with their own photo.Ask a customer about their experience of your service and a relevant photo of the result.
- Show customer experiencesDisplay available reviews with a widget. Reuse customer photos when permission has been recorded.
The basic widget is also available on a free account. Your portal shows the product review allowance and order connections included in your plan. The WooCommerce product review tab is also available on Free. Company page editing and photo export require a paid plan or active trial. Photo reuse always requires appropriate permission.
About Mtel
Headquarters
Zurich, Switzerland
Customer service hours
Monday to Sunday, 07:00 to 22:00
Customer service phone
+41 78 474 74 74
Roaming coverage
70+ countries, incl. EU, Balkans, Turkey, USA, UAE
TV channels
400+ Ex-Yu channels
Prices from
CHF 9.95 per month
TV packages from
CHF 7.50 per month
Contract flexibility
Monthly cancellable subscriptions available
Mtel positions itself in the budget-to-mid segment of the Swiss telecom market, targeting the diaspora community and frequent international travellers, particularly those with connections to the Balkans, Turkey, and Albania. Its distinguishing feature is the inclusion of roaming in 70 or more countries without additional costs, paired with TV packages offering over 400 Ex-Yu channels. Subscriptions are available without a minimum contract period, which appeals to customers who value flexibility. The service operates on Swiss network infrastructure while offering internationally oriented tariff structures that most standard Swiss operators do not provide.
Active promotions
Ready to use with your order at Mtel.
50% discount on the first 12 months of a selected TV package when ordering online.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Lifetime rate guarantee on select mobile subscriptions, meaning the monthly price remains fixed for as long as the subscription is active.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Mtel in the news
Recent updates and background about Mtel, summarised in our own words.
Mtel Germany introduces combined mobile and TV promotion
Mtel Germany has made available a promotional bundle that combines mobile and television services. The offer appears to be a limited promotion aimed at customers interested in both services together. Further details about pricing or duration were not specified in the available information.
Visit Mtel →Telekom Srbija opens 10th MTEL Germany store in Frankfurt
Telekom Srbija Group has expanded its MTEL Germany retail network with the opening of its tenth store, located in Frankfurt. This milestone reflects continued growth of the MTEL brand across the DACH region. The expansion signals the group's sustained commitment to strengthening its position in German-speaking markets.
Visit Mtel →MTEL introduces back-to-school deals for younger customers
MTEL has launched a set of promotional offers aimed at young users ahead of the new school season. The campaign is designed to provide students with relevant products or services at accessible terms. No further details about the specific offers are available from the source data.
Visit Mtel →Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about Mtel
Answers to the most common questions, based on search behaviour and our own research.
Is Mtel a reliable telecom provider in Switzerland?
Mtel is a registered company in Switzerland under the name MTEL Schweiz GmbH, with a Zurich commercial register entry and a VAT number. The company is subject to Swiss telecom supervision by Bakom and uses Ombudscom as its dispute resolution body, which are standard requirements for licensed Swiss telecom operators.
Can I cancel my Mtel subscription at any time?
Several Mtel subscriptions are available without a minimum contract period and can be cancelled on a monthly basis. Mtel also offers subscriptions with a fixed term, which typically come with a discounted rate.
How does Mtel roaming work and which countries are included?
Mtel includes roaming in over 70 countries depending on the chosen tariff, covering the EU, UK, Norway, Balkan countries such as Serbia, Bosnia, Montenegro and North Macedonia, as well as Turkey, Albania, the USA, and the UAE. Some plans include unlimited EU data roaming, while others provide a set data volume for specific regions.
How can I contact Mtel customer support?
Mtel customer support can be reached by phone at +41 78 474 74 74 or by email at [email protected]. Support is available seven days a week from 07:00 to 22:00.
Your turn
Do you have experience with Mtel?
Help other consumers by sharing your experience, with a photo of what you actually received. It takes two minutes and you automatically join the monthly draw.
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Your review = real impact + chance to win €250
Guarantee: every review triggers one of these 5 real donations:
- 1 Upload a photo Of your order or the product
- 2 Give stars 1 to 5 per aspect
- 3 Trigger a donation Plus a chance at € 250 cash per month
Write a review
Share your photo review about Mtel
A photo says more than a thousand words. Help other consumers with an honest experience and join the monthly draw for € 250 cash.
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