Show how your product is used in everyday life.
Ask a customer for an honest product experience and a photo they took. Visitors can then see more than your product photography.
Susan Alexandra is a New York City-based brand that designs and handcrafts handbags, jewelry, and accessories with a focus on color, playfulness, and personal expression. The brand sells directly through its own webshop and operates two physical store locations in Manhattan.
Your review = Donation to charity + chance on €250
Two minutes of your time. One donation to a good cause, plus a monthly cash raffle.
Photo reviews
Photos and experiences shared by contributors. Read below how we check submissions.
How reviews and confirmations work
We ask contributors to share a photo they took and their own experience. Reviews go through automated checks. Flagged reviews can be assessed manually. Approval is not a guarantee that a photo is unedited or free of AI generation.
- Email address confirmed means the link sent to that address was used. It does not prove a purchase or the identity of a person.
- Company management confirmed relates to access to this company page. A paid plan does not verify individual reviews.
- A review invitation does not independently prove a purchase. An order reference supplied by a company is not independent purchase verification either.
- Publishing a photo with a review does not automatically permit reuse in marketing. A subscription does not grant that permission either.
Is there a problem with a review or photo? Contact us with the page link and an explanation so we can examine it. [email protected]
Impact via Susanalexandra
You write a review, we donate to a good cause on your behalf.
No donations have been made for Susanalexandra yet, but every review sets one in motion right away.
For business owners
What could Image Review do for your business?
Let customers tell the story. Discover how reviews and customers’ own photos could work for your business.
An example for your business
Let your products become part of your customer’s story.
Collect product experiences with customers’ own photos. Photos with recorded permission can be exported for your website and organic social media, within that permission.
Bring customer experiences closer to the next order.
Display available reviews using a widget on your website. With the WooCommerce plugin, you can also show product reviews alongside the relevant product.
Show what your work means to your customers.
Let customers share their experience with your business. A relevant photo they took can help others understand the work you did.
Show your work through your customer’s eyes.
Ask for a relevant photo of the result alongside an experience. Reuse a photo only when permission is recorded and within the permitted use.
Show experiences where new customers discover you.
Use your company page for company reviews and display available reviews with a widget on your own website, for example alongside your services or contact page.
An illustration of how you could use Image Review. Your choices are not stored.
How it works
- Activate your company pageAdd your business or claim its existing page. Activate access after business verification.
- Ask your customer to share an experienceChoose a product and invite a customer to share an honest experience with their own photo.Ask a customer about their experience of your service and a relevant photo of the result.
- Show customer experiencesDisplay available reviews with a widget. Reuse customer photos when permission has been recorded.
The basic widget is also available on a free account. Your portal shows the product review allowance and order connections included in your plan. The WooCommerce product review tab is also available on Free. Company page editing and photo export require a paid plan or active trial. Photo reuse always requires appropriate permission.
About Susanalexandra
Headquarters
New York City, USA
Store locations
1088 Madison Ave. and 33 Orchard St., New York City
Main categories
Jewelry, Bags, Accessories, Judaica
Made in
New York City
Customization
Available for lockets, pet jewelry, charms and more
Discount for new customers
10% off first order via newsletter signup
Gift wrapping
Complimentary gift wrapping with handwritten note
Custom item lead time
Made to order, see product page for estimated delivery
Susan Alexandra positions itself in the premium-accessible segment of the accessories and jewelry market, appealing to consumers who appreciate handmade, personality-driven pieces over mass-produced fashion. The brand's philosophy centers on bringing joy and sparkle to everyday life, with a strong emphasis on customization through offerings such as the Charmacy, custom lockets, and personalized pet jewelry. The typical customer is someone looking for a distinctive, emotionally meaningful accessory rather than a generic fashion item. Made in New York City, the brand combines a local craft ethos with a playful aesthetic that spans everything from seed-beaded bags to Judaica and lighter cases.
Active promotions
Ready to use with your order at Susanalexandra.
10% discount on the first order when signing up for the Susan Alexandra newsletter
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Complimentary gift wrapping and a handwritten note included with every order at no extra cost
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Susanalexandra in the news
Recent updates and background about Susanalexandra, summarised in our own words.
Rachel Antonoff and Susan Alexandra host third Best In Show event
Rachel Antonoff and Susan Alexandra collaborated for the third edition of their annual Best In Show event. The partnership was covered by Flaunt magazine as a recurring joint project between the two brands.
Visit Susanalexandra →Susan Alexandra and Rachel Antonoff Host Joint Fashion Event
Susan Alexandra and Rachel Antonoff collaborated on a shared fashion presentation called Best In Show. The event drew attention from within the fashion community. Further details about the event's content or location were not specified.
Visit Susanalexandra →Etsy collaborates with Susan Alexandra and Rachel Antonoff on pet accessories
Etsy partnered with Susan Alexandra and Rachel Antonoff to release a collection of accessories designed for pets. The items were described as maximalist in style and presented during Fashion Week, as reported by WWD.
Visit Susanalexandra →Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about Susanalexandra
Answers to the most common questions, based on search behaviour and our own research.
Is Susan Alexandra a reliable webshop?
Susan Alexandra is an established New York City-based brand with its own webshop and two physical stores in Manhattan. The brand has been featured on the runway and offers transparent terms, custom order acknowledgments, and a contact form for support inquiries.
How long does delivery take at Susan Alexandra?
Delivery times vary depending on the product. Custom and made-to-order items have their own estimated delivery windows listed on each product page. Standard items ship from New York City.
Can I return an item to Susan Alexandra?
The website lists shipping and returns as a contact reason, suggesting returns are handled on a case-by-case basis. It is advisable to contact the brand directly via the contact form for specific return queries.
Does Susan Alexandra offer customization?
Yes, Susan Alexandra offers a range of customizable products including the Devotion Locket, custom pet jewelry, and the Charmacy charm builder. Custom items are made by hand to order and have specific holiday order deadlines.
Your turn
Do you have experience with Susanalexandra?
Help other consumers by sharing your experience, with a photo of what you actually received. It takes two minutes and you automatically join the monthly draw.
€250
cash per month
One winner from all review submitters, drawn on the 1st of the month.
Your review = real impact + chance to win €250
Guarantee: every review triggers one of these 5 real donations:
- 1 Upload a photo Of your order or the product
- 2 Give stars 1 to 5 per aspect
- 3 Trigger a donation Plus a chance at € 250 cash per month
Write a review
Share your photo review about Susanalexandra
A photo says more than a thousand words. Help other consumers with an honest experience and join the monthly draw for € 250 cash.
- Reviewing anonymously is fine, we only need your email
- No mandatory account, no registration
- Reviews appear after a check within 24 hours
- Monthly chance to win € 250 cash
