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ePuffer is a UK-based online retailer specialising in electronic cigarettes, vape devices, e-pipes, e-cigars, and e-liquids, aimed at adult smokers looking for an alternative to combustible tobacco. The shop serves customers across the United Kingdom and operates from its warehouse in Leicester.
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What could Image Review do for your business?
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About ePuffer Inc.
Free shipping from
£50 (UK orders)
Phone support
Mon-Fri, 9AM-6PM GMT
Customer service
Ticket system, response within 3-6 hours during office hours
Headquarters
Leicester, United Kingdom
Founded
At least 2007
Target audience
Adults 18+ switching from combustible tobacco
Own brands
ePuffer, SNAPS, XPOD
HMRC approved
Yes, since July 2026 (Vaping Products Duty and Duty Stamps Scheme)
ePuffer positions itself in the mid-to-premium segment of the UK vaping market, with a product range that goes beyond standard disposable vapes to include rechargeable e-cigarettes, e-pipes, e-cigars, and a branded vape pod system called XPOD. The typical customer is an adult smoker who wants a more considered alternative to cigarettes, rather than someone chasing the latest trend. ePuffer develops and sells products under its own registered trademarks, including SNAPS and XPOD, which sets it apart from retailers that purely resell third-party brands. The company has been active since at least 2007 and holds HMRC approval for both the Vaping Products Duty and the Vaping Duty Stamps Scheme as of July 2026.
Active promotions
Ready to use with your order at ePuffer Inc..
Free UK shipping on orders over £50, automatically applied at checkout.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Discounted starter kit bundles under the monthly Try Me Deals promotion, offering a percentage reduction on selected vape pod kits and e-cigarette sets.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
ePuffer Inc. in the news
Recent updates and background about ePuffer Inc., summarised in our own words.
ePuffer ROBUSTO Rechargeable eCigar: A Modern Take on the Classic Cigar
ePuffer has launched the ROBUSTO Rechargeable eCigar, a premium electronic cigar featuring authentic styling, refillable 2ml pods, mesh coil technology and USB-C charging. The product is positioned as a modern alternative for adult cigar enthusiasts.
ePuffer UK Unveils the SNAPS REV-5 Rechargeable Electronic Cigarette
The SNAPS REV-5 Power Kit is ePuffer's latest rechargeable e-cigarette, featuring a magnetic snap connection, a screwless design, two 240mAh batteries and a TRIO USB charger capable of charging three batteries simultaneously. It is marketed as a premium cigarette alternative for adult smokers in the UK.
UK Vaping Products Duty Arrives 1 October 2026: What Every Vaper Needs to Know
From 1 October 2026, a new UK Vaping Products Duty adds £2.20 per 10ml plus VAT to e-liquid manufactured or imported from that date onwards. ePuffer has stocked its Leicester warehouse ahead of the deadline to keep existing product lines at pre-duty prices for as long as stock lasts.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about ePuffer Inc.
Answers to the most common questions, based on search behaviour and our own research.
Is ePuffer a reliable webshop?
ePuffer has been operating since at least 2007 and sells products under its own registered trademarks. The company is HMRC-approved for the UK Vaping Products Duty and the Vaping Duty Stamps Scheme since July 2026, which indicates a degree of regulatory compliance.
Does ePuffer offer free delivery?
Yes, ePuffer offers free shipping on UK orders over £50. Orders can also be placed by phone on 0207 490 5064, Monday to Friday between 9AM and 6PM GMT.
How can I contact ePuffer's customer service?
ePuffer uses a ticket-based support system with an expected response time of 3 to 6 hours during office hours, which are Monday to Friday from 10AM to 6PM GMT. They can also be reached by phone on 0207 490 5064.
Will vape prices at ePuffer go up after the new UK duty?
ePuffer stocked its Leicester warehouse ahead of the UK Vaping Products Duty deadline of 1 October 2026, allowing it to maintain pre-duty prices on existing stock. Prices on restocked items will reflect the duty once those lines sell out.
Your turn
Do you have experience with ePuffer Inc.?
Help other consumers by sharing your experience, with a photo of what you actually received. It takes two minutes and you automatically join the monthly draw.
€250
cash per month
One winner from all review submitters, drawn on the 1st of the month.
Your review = real impact + chance to win €250
Guarantee: every review triggers one of these 5 real donations:
- 1 Upload a photo Of your order or the product
- 2 Give stars 1 to 5 per aspect
- 3 Trigger a donation Plus a chance at € 250 cash per month
Write a review
Share your photo review about ePuffer Inc.
A photo says more than a thousand words. Help other consumers with an honest experience and join the monthly draw for € 250 cash.
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