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NorthShore Care Supply is a US-based online retailer specializing in high-absorbency incontinence products for adults dealing with heavy bladder and bowel leakage. The shop carries a range of adult diapers, pull-up underwear, pads, and liners, with a particular focus on products designed for multi-void and overnight protection.
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About Northshore
Headquarters
Green Oaks, IL, United States
Customer service hours
Weekdays 7am to 8pm, Saturday 8am to 5pm, Sunday 9am to 3pm (Central)
Phone (toll-free)
(800) 563-0161
Main product category
Adult incontinence products
Target audience
Adults with heavy bladder or bowel leakage and their caregivers
Free sample program
Up to 6 free samples available
In-person pickup
Available weekdays 10am to 6pm at Green Oaks, IL
Customer reviews
20,000+ five-star reviews, rated 4.7 out of 5
NorthShore positions itself firmly in the premium segment of the incontinence market, targeting adults and caregivers who find standard store-brand products insufficient for heavy or overnight leakage. The company's philosophy centers on clinical-grade protection combined with accessible, judgment-free customer support from a team available seven days a week. Products such as the MegaMax tabbed diapers and GoSupreme pull-up underwear are engineered for high-capacity use, which distinguishes them from the lighter-duty options typically found in supermarkets or pharmacies. NorthShore also offers a free sample program, allowing customers to try up to six products before committing to a purchase.
Active promotions
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Sign up for the Auto-Ship subscription program and save on recurring orders of incontinence products delivered at a frequency of your choice.
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To the shop
Request up to six free product samples by completing a short five-question quiz, so you can find the right fit and absorbency before purchasing.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Northshore in the news
Recent updates and background about Northshore, summarised in our own words.
NorthShore launches GoSupreme Max pull-up underwear
NorthShore has introduced the GoSupreme Max, described as its most powerful pull-up product, offering up to 10 hours of overnight protection for heavy bladder leaks. The product expands the company's existing GoSupreme line aimed at moderate to heavy incontinence.
NorthShore's MegaMax line targets multi-void and overnight use
The MegaMax adult diaper is NorthShore's flagship tabbed product, engineered for heavy leaks and multi-void protection lasting up to 12 hours. It is positioned as an alternative to store-brand products that are typically designed for lighter leakage only.
1 in 3 adults experience incontinence, NorthShore highlights awareness
NorthShore draws attention to the prevalence of incontinence, noting that one in three adults is affected, yet many remain unaware of effective high-capacity product options. The company actively promotes open conversation around the topic through its website content and community resources.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about Northshore
Answers to the most common questions, based on search behaviour and our own research.
Is NorthShore a reliable online shop?
NorthShore has collected over 20,000 five-star reviews and maintains a rating of 4.7 out of 5. The company has a US-based customer care team available seven days a week and offers a satisfaction guarantee with easy returns and exchanges.
Can I try NorthShore products before buying?
Yes, NorthShore offers a free sample program where customers can receive up to six product samples after answering five questions about their needs. This allows shoppers to find the right fit and absorbency level before placing a full order.
How does NorthShore handle returns?
NorthShore states that it offers hassle-free returns and exchanges with a satisfaction guarantee. For specific return conditions and timelines, the return policy page on the website provides full details.
How can I reach NorthShore customer service?
NorthShore's care team can be reached by phone at (800) 563-0161, by email at [email protected], or through a contact form on the website. Support is available weekdays from 7am to 8pm, Saturday 8am to 5pm, and Sunday 9am to 3pm Central time.
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