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Fiido Technology Development Co., Ltd is an e-bike brand selling a range of electric bicycles directly to consumers through its European webshop. The company serves over 600,000 riders and offers models across categories including city, folding, cargo, touring, and carbon fiber e-bikes.

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At a glance

About Fiido Technology Development Co., Ltd

Main category
Electric bicycles
Product range
City, folding, cargo, touring, carbon fiber and mini e-bikes
Riders served
600,000+
Prices from
€ 899 (D3 Pro, approx.)
Payment methods
Klarna installments available
Customer service
Pre-sales and after-sales email, phone support Mon-Fri 9AM-10PM UTC+8
Phone support
+852-56216918
Design awards
iF Design Award, Red Dot Award
Fiido positions itself in the mid-range to upper-mid-range segment of the electric bicycle market, with prices that reflect a balance between accessible entry points and premium features such as torque sensors, hydraulic brakes, and award-winning designs. The typical customer is an urban commuter or recreational rider looking for a well-specified e-bike without paying top-tier brand premiums. Several models have received design recognition, including the iF Design Award and the Red Dot Award, which sets the brand apart from generic budget alternatives. Fiido operates a dedicated EU storefront, indicating a deliberate approach to the European market with local customer support and payment options such as Klarna installments.
September 2026

Active promotions

Ready to use with your order at Fiido Technology Development Co., Ltd.

Seasonal discount of up to € 800 on selected e-bike models during the Autumn Sale period.
To the shop
Free shipping on e-bike orders placed through the Fiido EU webshop.
To the shop
Recent

Fiido Technology Development Co., Ltd in the news

Recent updates and background about Fiido Technology Development Co., Ltd, summarised in our own words.

24-7PressRelease.com

Fiido Opens Warehouse Locations in the United States

Fiido Technology Development Co., Ltd has established overseas warehouses in the United States. This move is intended to improve the distribution and delivery of its products to customers in the American market.

Fiido Technology Development Co., Ltd

Premium Electric Bikes for Adults: Built for Every Journey

Fiido's EU webshop offers a broad collection of e-bikes covering categories such as city commuter, folding, cargo, touring, and lightweight models. Free shipping is available on orders from the collection.

Fiido Technology Development Co., Ltd

Fiido C11 Pro: Lightweight City E-Bike with 104km Range

The Fiido C11 Pro is a city e-bike featuring a Mivice S200 torque sensor, hydraulic brakes, a removable battery, and an IP54 waterproof rating with a stated range of up to 104 kilometers.

Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.

Frequently asked questions

What others ask about Fiido Technology Development Co., Ltd

Answers to the most common questions, based on search behaviour and our own research.

Is Fiido a reliable place to buy an e-bike?

Fiido is an established e-bike brand with over 600,000 riders worldwide and a dedicated EU webshop. The company offers both pre-sales and after-sales support via email and phone, and provides a formal warranty policy, which are reasonable indicators of an organized operation.

Does Fiido offer a warranty on their electric bikes?

Yes, Fiido has a published warranty policy available through their support section. Buyers are advised to review the specific terms on the Fiido EU website before purchasing, as conditions may vary by model.

Can I pay in installments when ordering from Fiido?

Yes, Fiido EU offers the option to pay via Klarna installments, allowing customers to spread the cost of their purchase.

How can I contact Fiido customer service?

Fiido can be reached for pre-sales questions at [email protected] and for after-sales support at [email protected]. Phone support is available at +852-56216918, Monday to Friday from 9AM to 10PM UTC+8.

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