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Twrl Milk Tea is an American online shop specializing in ready-to-use boba toppings and milk tea products for home use. The shop aims to make cafe-quality boba drinks and desserts accessible to anyone, without the need for special equipment or preparation time.
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About Twrl
Free shipping from
$50 or more
Main category
Boba toppings and milk tea products
Product types
Brown Sugar Boba, Crystal Boba, Popping Boba, Milk Tea, Mochi Waffle & Pancake Mix
Dietary properties
Plant-based, dye-free
Ships to
United States and Canada
Available payment methods
American Express (and others via Shopify)
Customer service
[email protected], 415-942-0899
Also available via
Amazon, Good Eggs, Naturebox, Bubble Goods, Natura Market, Umami Cart
Twrl positions itself in the accessible, mid-range segment of the specialty food and drink market, targeting boba enthusiasts and curious home cooks who want to recreate cafe-style drinks and desserts without visiting a physical tea shop. The product range is built around three distinct types of boba toppings: classic chewy Brown Sugar Boba made from tapioca, low-calorie Crystal Boba made with konjac, and juice-filled Popping Boba in flavors such as strawberry, lychee, blueberry, and mango. All products are described as plant-based and dye-free, and the brand emphasizes ease of use, with most preparations taking under a minute. Beyond drinks, Twrl actively promotes boba as a topping for desserts including waffles, ice cream, and cupcakes, broadening its appeal beyond the typical boba tea audience.
Active promotions
Ready to use with your order at Twrl.
10% discount on the first order when signing up for the Twrl newsletter via email.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Starter packs available for under $9, allowing new customers to try boba toppings at a lower entry price.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Twrl in the news
Recent updates and background about Twrl, summarised in our own words.
Boba Mochi Waffle and Pancake Mix now available in small batch
Twrl has launched a limited-quantity Boba Mochi Waffle and Pancake Mix as a small batch product. Availability is described as limited, so stock may sell out quickly.
Visit Twrl →Brown Sugar Boba available in a 12-pack
Twrl offers its classic Brown Sugar Boba in a convenient 12-pack format, described as a must-try for those new to boba. The chewy tapioca topping is one of the brand's bestselling products.
Visit Twrl →Strawberry Popping Boba now available in a 12-pack
Twrl's Strawberry Popping Boba, one of its juice-filled topping options, is available in a 12-pack. The product is also offered in party tub size for larger quantities.
Visit Twrl →Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about Twrl
Answers to the most common questions, based on search behaviour and our own research.
Is Twrl a reliable webshop?
Twrl Milk Tea is an established brand operating via its own Shopify-powered webshop and multiple third-party retailers including Amazon and Good Eggs. The company provides a public email address and phone number for customer support, and has a published refund policy and terms of service.
Does Twrl offer free shipping?
Yes, Twrl offers free shipping on orders of $50 or more within the United States and Canada.
What types of boba does Twrl sell?
Twrl sells three main types of boba toppings: Brown Sugar Boba (classic chewy tapioca), Crystal Boba (a low-calorie konjac-based alternative with 0 calories without syrup), and Popping Boba in flavors including strawberry, lychee, blueberry, and mango. All products are described as plant-based and dye-free.
How do I contact Twrl customer service?
Twrl can be reached by email at [email protected] or by phone at 415-942-0899. The website also includes a contact form for order questions, wholesale inquiries, and general questions.
Your turn
Do you have experience with Twrl?
Help other consumers by sharing your experience, with a photo of what you actually received. It takes two minutes and you automatically join the monthly draw.
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One winner from all review submitters, drawn on the 1st of the month.
Your review = real impact + chance to win €250
Guarantee: every review triggers one of these 5 real donations:
- 1 Upload a photo Of your order or the product
- 2 Give stars 1 to 5 per aspect
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Write a review
Share your photo review about Twrl
A photo says more than a thousand words. Help other consumers with an honest experience and join the monthly draw for € 250 cash.
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