Show how your product is used in everyday life.
Ask a customer for an honest product experience and a photo they took. Visitors can then see more than your product photography.
DOKODEMO is an international online shopping platform operated by Rentracks (Hong Kong) Co. Limited, offering a wide range of genuine Japanese products to customers in over 120 countries. The platform specialises in tax-free delivery of Japanese goods including cosmetics, food, fashion, electronics, and second-hand luxury items.
Your review = Donation to charity + chance on €250
Two minutes of your time. One donation to a good cause, plus a monthly cash raffle.
Photo reviews
Photos and experiences shared by contributors. Read below how we check submissions.
Post the first review
Help other shoppers get an honest view of Rentracks (Hong Kong) Co. Limited.
Add your photoHow reviews and confirmations work
We ask contributors to share a photo they took and their own experience. Reviews go through automated checks. Flagged reviews can be assessed manually. Approval is not a guarantee that a photo is unedited or free of AI generation.
- Email address confirmed means the link sent to that address was used. It does not prove a purchase or the identity of a person.
- Company management confirmed relates to access to this company page. A paid plan does not verify individual reviews.
- A review invitation does not independently prove a purchase. An order reference supplied by a company is not independent purchase verification either.
- Publishing a photo with a review does not automatically permit reuse in marketing. A subscription does not grant that permission either.
Is there a problem with a review or photo? Contact us with the page link and an explanation so we can examine it. [email protected]
Impact via Rentracks (Hong Kong) Co. Limited
You write a review, we donate to a good cause on your behalf.
No donations have been made for Rentracks (Hong Kong) Co. Limited yet, but every review sets one in motion right away.
For business owners
What could Image Review do for your business?
Let customers tell the story. Discover how reviews and customers’ own photos could work for your business.
An example for your business
Let your products become part of your customer’s story.
Collect product experiences with customers’ own photos. Photos with recorded permission can be exported for your website and organic social media, within that permission.
Bring customer experiences closer to the next order.
Display available reviews using a widget on your website. With the WooCommerce plugin, you can also show product reviews alongside the relevant product.
Show what your work means to your customers.
Let customers share their experience with your business. A relevant photo they took can help others understand the work you did.
Show your work through your customer’s eyes.
Ask for a relevant photo of the result alongside an experience. Reuse a photo only when permission is recorded and within the permitted use.
Show experiences where new customers discover you.
Use your company page for company reviews and display available reviews with a widget on your own website, for example alongside your services or contact page.
An illustration of how you could use Image Review. Your choices are not stored.
How it works
- Activate your company pageAdd your business or claim its existing page. Activate access after business verification.
- Ask your customer to share an experienceChoose a product and invite a customer to share an honest experience with their own photo.Ask a customer about their experience of your service and a relevant photo of the result.
- Show customer experiencesDisplay available reviews with a widget. Reuse customer photos when permission has been recorded.
The basic widget is also available on a free account. Product review requests, the WooCommerce product review tab and editing a company page require a paid plan or active trial. Photo reuse always requires appropriate permission.
About Rentracks (Hong Kong) Co. Limited
Founded
2015
Delivers to
Over 120 countries and regions
Registered members
Over 1.2 million
Repeat customer rate
Over 80%
Languages supported
English, Simplified Chinese, Traditional Chinese, Korean, Japanese
Shipping options
EMS, International Air Packet, International Parcel Air or Sea Freight
Main categories
Cosmetics, food, fashion, electronics, second-hand luxury goods
Parent company
Vega Corporation (publicly listed in Japan)
DOKODEMO positions itself as a marketplace for international shoppers who want access to authentic Japanese products without travelling to Japan. The platform is operated by Vega Corporation, a publicly listed company in Japan, which gives it a degree of institutional credibility uncommon among cross-border shopping sites. Its typical customer is someone outside Japan looking for specific Japanese drugstore items, skincare, snacks, or pre-owned luxury goods at competitive prices. The platform operates across budget, mid-range, and premium segments, with a separate section dedicated to authenticated second-hand luxury goods from Japanese resellers.
Active promotions
Ready to use with your order at Rentracks (Hong Kong) Co. Limited.
Free global shipping available at select stores on the platform, allowing international customers to receive Japanese products without additional shipping costs.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
10% discount on pre-owned luxury items from participating Japanese resellers, applicable to bags, jewellery, watches, and fashion accessories.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Rentracks (Hong Kong) Co. Limited in the news
Recent updates and background about Rentracks (Hong Kong) Co. Limited, summarised in our own words.
DOKODEMO introduces minimum order requirement for EU customers
DOKODEMO has announced a minimum spend requirement for customers based in the European Union, effective from August 2026. Customers are advised to review the updated terms before placing an order.
Change in minimum order amount for US customers above $2,500 USD
DOKODEMO has updated its policy for US-based customers placing orders exceeding $2,500 USD, with new minimum order conditions taking effect in August 2026. Affected customers are encouraged to check the notice on the platform for full details.
DOKODEMO partners with AFTEE for discounts up to NT$2,400
DOKODEMO has announced a collaboration with payment service AFTEE, offering eligible customers a maximum discount of NT$2,400. The promotion is set to run until September 2026.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about Rentracks (Hong Kong) Co. Limited
Answers to the most common questions, based on search behaviour and our own research.
Is DOKODEMO a reliable webshop?
DOKODEMO is operated by Vega Corporation, a publicly listed company in Japan, and has been active since 2015. The platform states it only lists products from official Japanese sources and legal Japanese suppliers, and reports a repeat customer rate of over 80%.
Does DOKODEMO ship worldwide and how long does delivery take?
DOKODEMO delivers to over 120 countries and regions. Customers can choose between several shipping methods including EMS for faster delivery or more affordable air and sea freight options, but specific delivery timeframes are not stated on the platform.
Are the products on DOKODEMO genuine?
According to the platform, all products are sourced from official Japanese suppliers and well-known Japanese brands, with an authenticity guarantee. Second-hand luxury items are listed by established Japanese resellers who perform their own authentication.
What customer support does DOKODEMO offer?
DOKODEMO offers multilingual customer support in five languages: English, Simplified Chinese, Traditional Chinese, Korean, and Japanese. Compensation services are also available in cases of damage during transport or loss of parcels.
Your turn
Do you have experience with Rentracks (Hong Kong) Co. Limited?
Help other consumers by sharing your experience, with a photo of what you actually received. It takes two minutes and you automatically join the monthly draw.
€250
cash per month
One winner from all review submitters, drawn on the 1st of the month.
Your review = real impact + chance to win €250
Guarantee: every review triggers one of these 5 real donations:
- 1 Upload a photo Of your order or the product
- 2 Give stars 1 to 5 per aspect
- 3 Trigger a donation Plus a chance at € 250 cash per month
Write a review
Share your photo review about Rentracks (Hong Kong) Co. Limited
A photo says more than a thousand words. Help other consumers with an honest experience and join the monthly draw for € 250 cash.
- Reviewing anonymously is fine, we only need your email
- No mandatory account, no registration
- Reviews appear after a check within 24 hours
- Monthly chance to win € 250 cash
