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Jade Leaf Matcha is a US-based online retailer specialising in organic Japanese matcha powder and matcha-based drink mixes. The shop sources its products directly from Japanese farms and offers a range of options for both everyday drinkers and those new to matcha.
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About Jade Leaf Matcha
Free shipping from
$60 (standard), $80 for Matcha Lemonade orders
Customer service
Email: [email protected], Phone: 1-866-841-9355 (Mon-Fri, 8am-5pm CST)
Main assortment
Pure matcha powder, matcha latte mixes, starter sets, hojicha powder, tools and gifts
Price range
From $10.99
Loyalty programme
Jade Rewards, $5 credit on first order
Review rating
4.8 stars, based on 10,000+ reviews
Origin of products
Japan (farm-sourced)
Also available at
Physical retailers across the United States
Jade Leaf Matcha positions itself in the accessible premium segment, offering ceremonial-grade matcha alongside more approachable cafe-style latte mixes at prices starting around $10.99. The brand targets a broad audience, from traditional matcha enthusiasts looking for pure ceremonial powder to everyday consumers who want a convenient, café-style drink at home for roughly $1 per cup. Its philosophy centres on making high-quality, farm-sourced Japanese matcha available without the steep price tag often associated with specialty tea brands. The shop also runs a loyalty rewards programme and sells through physical retailers across the United States.
Active promotions
Ready to use with your order at Jade Leaf Matcha.
Customers who subscribe to a recurring product subscription can save on the regular price of selected matcha powders and latte mixes, with delivery managed automatically.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Jade Leaf Matcha in the news
Recent updates and background about Jade Leaf Matcha, summarised in our own words.
Pure Matcha Powder Direct from Japan
Jade Leaf Matcha offers a range of pure matcha powders sourced directly from Japanese farms, positioned as high-quality and farm-fresh at a fair price. The collection is available through the dedicated Pure Matcha section of the webshop.
Cafe-Style Matcha Mixes for Home Use
The Cafe Style Matcha Mixes collection lets shoppers prepare drinks ranging from creamy lattes to matcha lemonade at home without specialist equipment. The range is designed to replicate the café experience at a significantly lower cost per cup.
Best-Selling Products Span Lattes to Baking
Jade Leaf Matcha's best-sellers cover a wide range of uses, from everyday lattes to culinary and baking applications. The best-sellers collection is presented as a starting point for shoppers who are new to the brand.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about Jade Leaf Matcha
Answers to the most common questions, based on search behaviour and our own research.
Is Jade Leaf Matcha a reliable webshop?
Jade Leaf Matcha has collected over 10,000 customer reviews with an average rating of 4.8 stars, which points to a consistent track record. The shop offers clear contact options via email and phone and has a dedicated customer care section on its website.
Does Jade Leaf Matcha offer free shipping?
Yes, free shipping is available on orders of $60 or more. For Matcha Lemonade orders, the free shipping threshold is $80.
How can I contact Jade Leaf Matcha customer service?
Customer service can be reached by email at [email protected] or by phone at 1-866-841-9355. Support is available Monday through Friday between 8am and 5pm CST.
What types of matcha does Jade Leaf Matcha sell?
The shop carries pure ceremonial matcha powders in different editions (including Teahouse and Barista editions), sweetened cafe-style latte mixes in flavours such as original, strawberry and vanilla, culinary matcha for baking, and starter bundles. Stick packs and a matcha lemonade mix are also available.
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