Show how your product is used in everyday life.
Ask a customer for an honest product experience and a photo they took. Visitors can then see more than your product photography.
Octopus Energy is an energy supplier that provides electricity and gas services to residential customers. The company positions itself as a technology-driven provider with a focus on transparent pricing and sustainable energy options.
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Photo reviews
Photos and experiences shared by contributors. Read below how we check submissions.
How reviews and confirmations work
We ask contributors to share a photo they took and their own experience. Reviews go through automated checks. Flagged reviews can be assessed manually. Approval is not a guarantee that a photo is unedited or free of AI generation.
- Email address confirmed means the link sent to that address was used. It does not prove a purchase or the identity of a person.
- Company management confirmed relates to access to this company page. A paid plan does not verify individual reviews.
- A review invitation does not independently prove a purchase. An order reference supplied by a company is not independent purchase verification either.
- Publishing a photo with a review does not automatically permit reuse in marketing. A subscription does not grant that permission either.
Is there a problem with a review or photo? Contact us with the page link and an explanation so we can examine it. [email protected]
Impact via Octopus Energy
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For business owners
What could Image Review do for your business?
Let customers tell the story. Discover how reviews and customers’ own photos could work for your business.
An example for your business
Let your products become part of your customer’s story.
Collect product experiences with customers’ own photos. Photos with recorded permission can be exported for your website and organic social media, within that permission.
Bring customer experiences closer to the next order.
Display available reviews using a widget on your website. With the WooCommerce plugin, you can also show product reviews alongside the relevant product.
Show what your work means to your customers.
Let customers share their experience with your business. A relevant photo they took can help others understand the work you did.
Show your work through your customer’s eyes.
Ask for a relevant photo of the result alongside an experience. Reuse a photo only when permission is recorded and within the permitted use.
Show experiences where new customers discover you.
Use your company page for company reviews and display available reviews with a widget on your own website, for example alongside your services or contact page.
An illustration of how you could use Image Review. Your choices are not stored.
How it works
- Activate your company pageAdd your business or claim its existing page. Activate access after business verification.
- Ask your customer to share an experienceChoose a product and invite a customer to share an honest experience with their own photo.Ask a customer about their experience of your service and a relevant photo of the result.
- Show customer experiencesDisplay available reviews with a widget. Reuse customer photos when permission has been recorded.
The basic widget is also available on a free account. Your portal shows the product review allowance and order connections included in your plan. The WooCommerce product review tab is also available on Free. Company page editing and photo export require a paid plan or active trial. Photo reuse always requires appropriate permission.
About Octopus Energy
Sector
Energy and utilities
Target audience
Residential energy consumers
Energy types
Electricity and gas
Approach
Technology-driven, digital-first
Sustainability focus
Renewable energy options available
Customer service
Available via digital channels
Octopus Energy operates in the energy and utilities sector, serving households that are looking for straightforward energy contracts and a digital-first customer experience. The company is known for its use of proprietary technology to manage energy supply and billing, which it uses to keep processes efficient and costs competitive. Its offering appeals to consumers who value clarity in their energy bills and an interest in renewable energy sources. Octopus Energy sits in the mid-range segment of the energy market, with a reputation for accessible customer service compared to traditional utility providers.
Active promotions
Ready to use with your order at Octopus Energy.
New customers may be eligible for a joining credit applied to their first energy bill when switching to Octopus Energy.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Customers who refer a friend or family member to Octopus Energy could receive a bill credit as part of a referral reward scheme.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Octopus Energy in the news
Recent updates and background about Octopus Energy, summarised in our own words.
Octopus Energy offers air conditioning add-on for heat pumps at £500
Octopus Energy has introduced an add-on for its heat pumps that enables home cooling functionality, available for £500. The product is designed to help British households manage both cold winters and increasingly warm summers. It extends the use of existing heat pump installations with a cooling capability.
Octopus Energy announces home cooling add-on for heat pump users
Octopus Energy has announced a cooling add-on designed to work alongside existing heat pump installations in homes. The product allows heat pumps to serve a dual purpose, providing both heating and cooling functionality. The announcement was reported in the context of growing demand for home climate management solutions.
Octopus Energy launches cooling gadget compatible with Cosy heat pumps
Octopus Energy has released a new device that converts its Cosy heat pumps into home cooling systems. The add-on allows homeowners to use their existing heat pump infrastructure for temperature control during warmer periods. The product expands the functionality of heat pumps beyond heating alone.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about Octopus Energy
Answers to the most common questions, based on search behaviour and our own research.
Is Octopus Energy a reliable energy supplier?
Octopus Energy is a licensed energy supplier operating in the residential market. The company has built a reputation for transparent billing and accessible customer service, though individual experiences may vary. Checking recent customer reviews can give a current picture of service quality.
What types of energy does Octopus Energy supply?
Octopus Energy supplies both electricity and gas to household customers. The company also offers tariffs that include renewable energy options for consumers who want a greener energy mix.
How can I contact Octopus Energy customer service?
Octopus Energy provides customer support through digital channels. Customers are advised to check the official Octopus Energy website for the most current contact options, including online forms and messaging.
Does Octopus Energy offer green or sustainable energy tariffs?
Yes, Octopus Energy offers tariffs that incorporate renewable energy sources. Consumers interested in reducing their carbon footprint can explore the green tariff options available through the provider.
Your turn
Do you have experience with Octopus Energy?
Help other consumers by sharing your experience, with a photo of what you actually received. It takes two minutes and you automatically join the monthly draw.
€250
cash per month
One winner from all review submitters, drawn on the 1st of the month.
Your review = real impact + chance to win €250
Guarantee: every review triggers one of these 5 real donations:
- 1 Upload a photo Of your order or the product
- 2 Give stars 1 to 5 per aspect
- 3 Trigger a donation Plus a chance at € 250 cash per month
Write a review
Share your photo review about Octopus Energy
A photo says more than a thousand words. Help other consumers with an honest experience and join the monthly draw for € 250 cash.
- Reviewing anonymously is fine, we only need your email
- No mandatory account, no registration
- Reviews appear after a check within 24 hours
- Monthly chance to win € 250 cash
