Seasonal discount on selected electric trike models, applied automatically at checkout or via a promotional code shared on the website.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Mooncool is an online store specializing in electric tricycles and e-bikes designed for adults and seniors. The platform brings together customer reviews to help prospective buyers make an informed decision.
Your review = Donation to charity + chance on €250
Two minutes of your time. One donation to a good cause, plus a monthly cash raffle.
Photo reviews
No glossy product shots, but what customers actually receive at home.
Impact via mooncool
You write a review, we donate to a good cause on your behalf.
No donations have been made for mooncool yet, but every review sets one in motion right away.
Is mooncool your business? Claim this page for free →
About mooncool
Main category
Electric tricycles and e-bikes
Target audience
Adults and seniors
Customer service
24/7 phone and email support
Phone number
+1 681-412-2200
Email
Discount programs
Military, veterans, students, first responders, healthcare workers
Assembly guides
Available online in English
Dealer network
Available, open to new partners
Mooncool positions itself in the mid-to-premium segment of electric mobility, with a focus on comfort, stability, and accessibility for older adults and riders who prioritize safety over speed. The product range includes folding, off-road, fat tire, cargo, and commuter electric trikes, as well as folding e-bikes, complemented by a broad selection of accessories and spare parts. Customer support is available around the clock by phone and email, and assembly guides are provided freely online. Mooncool also runs a dealer network and offers exclusive discounts for military personnel, veterans, students, first responders, and healthcare workers.
Active promotions
Ready to use with your order at mooncool.
Exclusive price reduction for eligible groups such as military personnel, veterans, students, first responders, and healthcare workers, available through the dedicated discounts program.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
mooncool in the news
Recent updates and background about mooncool, summarised in our own words.
Mooncool FT1 Fat Tire Electric Trike Tested on Farm Terrain
The Mooncool FT1 is a fat tire electric trike that was put through its paces in both work and recreational settings on a farm. OutdoorHub assessed how well the vehicle holds up under demanding conditions. The review offers a practical look at the trike's durability and versatility.
Techaeris Reviews the Mooncool TK2 Electric Trike
Technology publication Techaeris reviewed the Mooncool TK2 electric trike, concluding that it is a practical and well-constructed vehicle. The review highlights the model's build quality and usefulness in everyday situations. It offers a generally positive assessment of the trike's overall execution.
Mooncool TK2 Folding Electric Trike Reviewed by Electric Bike Report
Electric Bike Report published a review of the Mooncool TK2, a folding electric trike. The publication evaluated the model on aspects including stability and overall design. The review is described with terms suggesting the trike is both bold in appearance and steady in performance.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about mooncool
Answers to the most common questions, based on search behaviour and our own research.
Is Mooncool a reliable webshop?
Mooncool offers 24/7 customer support by phone and email, provides detailed assembly guides, and has a dealer network, which points to an established operation. The platform also maintains a public reviews section and a community Facebook group where customers share their experiences.
Does Mooncool offer discounts?
Yes, Mooncool runs an exclusive discounts program for specific groups including military personnel, veterans, government assistance recipients, students, first responders, and healthcare workers. Promotional codes are also periodically available on the website.
Can I get help assembling my Mooncool trike?
Mooncool provides free assembly guides online in English, covering standard trikes, folding trikes, and electric trikes. If the guides do not resolve the issue, customers can reach out directly by email for further assistance.
What customer service options does Mooncool have?
Mooncool offers 24/7 phone support at +1 681-412-2200 and email support at [email protected]. A store locator is also available on the website for customers who prefer in-person assistance.
Your turn
Do you have experience with mooncool?
Help other consumers by sharing your experience, with a photo of what you actually received. It takes two minutes and you automatically join the monthly draw.
€250
cash per month
One winner from all review submitters, drawn on the 1st of the month.
Your review = real impact + chance to win €250
Guarantee: every review triggers one of these 5 real donations:
- 1 Upload a photo Of your order or the product
- 2 Give stars 1 to 5 per aspect
- 3 Trigger a donation Plus a chance at € 250 cash per month
Write a review
Share your photo review about mooncool
A photo says more than a thousand words. Help other consumers with an honest experience and join the monthly draw for € 250 cash.
- Reviewing anonymously is fine, we only need your email
- No mandatory account, no registration
- Reviews appear after a check within 24 hours
- Monthly chance to win € 250 cash
