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Arbor is an app-based service that helps electricity customers in deregulated U.S. states find and switch to lower-cost electricity supply rates. It operates without fees to the consumer and requires no new equipment or changes to an existing utility provider.
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About Arbor
Service type
Electricity rate switching app
Cost to consumer
Free, no card required
Available in
13 U.S. states (NE, Midwest, Texas)
Eligible customers
Renters and homeowners
Cancel anytime
Yes, no early termination fees
Rate switch timeline
1 to 2 billing cycles
Customer support
Mon to Fri, 9am to 5pm EST
Headquarters
Austin, TX, United States
Arbor targets renters and homeowners in the 13 U.S. states where electricity supply is deregulated, including states in the Northeast, Midwest, and Texas. The service sits in the free-to-use, no-commitment segment: there are no subscription fees, no early termination penalties, and no credit card required. Its approach centers on automating a process most consumers are unaware of, namely the ability to choose an alternative electricity supplier without switching utility companies. Arbor positions itself as a neutral intermediary that vets suppliers and secures lower supply rates on behalf of its users, rather than acting as a supplier or utility itself.
Active promotions
Ready to use with your order at Arbor.
Refer a friend to Arbor and both accounts may receive a credit applied toward future electricity savings.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Arbor in the news
Recent updates and background about Arbor, summarised in our own words.
Fundraiser to support food charity 5Loaves2Fish
An upcoming fundraiser is being organized to benefit 5Loaves2Fish, a community organization focused on providing food to those in need. The event aims to help the charity continue its ongoing efforts to support local residents.
Arbor Street temporarily closed between two intersections
The City of Champaign has announced a road closure on Arbor Street, affecting the stretch between Armory Avenue and Gregory Drive. Travelers in the area are advised to plan alternative routes during this period.
Yousef Rabhi wins Ann Arbor mayoral race against Chris Taylor
Democratic Socialist candidate Yousef Rabhi has won the Ann Arbor mayoral election, defeating incumbent Chris Taylor, who had held the position for a considerable time. The result marks a notable shift in local political leadership.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about Arbor
Answers to the most common questions, based on search behaviour and our own research.
Is Arbor a legitimate and trustworthy service?
Arbor is a registered electricity brokerage operating in multiple states, with state-level license numbers listed publicly. The service reports over $7.5 million in savings for American households and holds an average Trustpilot score of 4.6 out of 5. It does not charge consumers and is transparent about receiving compensation from suppliers.
Will switching through Arbor interrupt my electricity service?
No. Switching electricity suppliers through Arbor does not affect electricity delivery or cause any service interruption. The utility company remains the same, and customers continue to receive a single bill from their utility provider.
How does Arbor make money if it is free for consumers?
Arbor may receive compensation from electricity suppliers for the enrollment services it provides. This is disclosed in its Terms of Service. There are no charges passed on to the consumer.
Does Arbor work in my state?
Arbor is currently available in 13 states where electricity supply is deregulated, spanning the Northeast, Midwest, and Texas. Availability can be checked directly on the Arbor website by entering your address.
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