Free trial period on hearing aids, allowing customers to test the product at home before committing to a purchase.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Lexie Hearing is an American provider of over-the-counter, behind-the-ear hearing aids designed to make hearing care more accessible and affordable. The company has announced that its US operations are winding down, with customer support available through at least September 15, 2025.
Your review = Donation to charity + chance on €250
Two minutes of your time. One donation to a good cause, plus a monthly cash raffle.
Photo reviews
No glossy product shots, but what customers actually receive at home.
Impact via Lexie Hearing
You write a review, we donate to a good cause on your behalf.
No donations have been made for Lexie Hearing yet, but every review sets one in motion right away.
Is Lexie Hearing your business? Claim this page for free →
About Lexie Hearing
Product type
Behind-the-ear OTC hearing aids
Market segment
Budget to mid-range
Country
United States
Customer support
Available through at least September 15, 2025
Support hours
Mon to Fri 8am to 8pm CT, Sat 8am to 5pm CT
Contact phone
1-800-499-1336
Contact email
Warranty claims
Accepted through September 15, 2025
Lexie Hearing positioned itself in the budget-to-mid-range segment of the hearing aid market, targeting adults with mild to moderate hearing loss who prefer a direct-to-consumer approach without a clinical visit. Its philosophy centered on democratizing access to hearing care through affordable OTC devices paired with app-based support. The parent company, LXE Hearing, has initiated a wind-down of US operations after failing to identify a viable path forward following restructuring efforts. Existing customers can still use their devices and the mobile app, though the long-term availability of support services and app functionality remains uncertain.
Active promotions
Ready to use with your order at Lexie Hearing.
Discounted price when choosing a subscription-based payment plan instead of a one-time purchase.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Lexie Hearing in the news
Recent updates and background about Lexie Hearing, summarised in our own words.
LXE Hearing shuts down US operations across multiple brands
LXE Hearing has announced it will wind down its operations in the United States. This decision affects several hearing aid brands under its umbrella, including Eargo, Lexie, and Go.
Lexie hearing aids become available through Walgreens
Walgreens announced the availability of Lexie hearing aids through its retail channels. The partnership aims to make over-the-counter hearing solutions more accessible to a broader audience.
Lexie hearing aids reviewed as a budget-friendly OTC option for older adults
The National Council on Aging examined whether Lexie hearing aids offer a practical and affordable over-the-counter solution for older adults with hearing loss. The review considers factors such as cost and accessibility for this age group.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about Lexie Hearing
Answers to the most common questions, based on search behaviour and our own research.
Is Lexie Hearing still a reliable company to buy from?
Lexie Hearing's parent company, LXE Hearing, is winding down its US operations. New purchases are not being promoted, and existing customers are advised to contact support before September 15, 2025 for refunds, troubleshooting or warranty claims.
Will my Lexie hearing aids still work after the company shuts down?
Existing hearing aids will continue to provide amplification and core functionality. The Lexie mobile app is currently still operational, but long-term availability of the app and software updates is not guaranteed.
Can I still get a refund or warranty service from Lexie Hearing?
Eligible refunds and warranty claims can be submitted through September 15, 2025. After that date, the availability of warranty administration is uncertain, though the company states it is evaluating options.
How can I contact Lexie Hearing customer service?
Customers can reach Lexie Hearing by phone at 1-800-499-1336 or by email at [email protected]. Support hours are Monday to Friday 8am to 8pm CT and Saturday 8am to 5pm CT.
Your turn
Do you have experience with Lexie Hearing?
Help other consumers by sharing your experience, with a photo of what you actually received. It takes two minutes and you automatically join the monthly draw.
€250
cash per month
One winner from all review submitters, drawn on the 1st of the month.
Your review = real impact + chance to win €250
Guarantee: every review triggers one of these 5 real donations:
- 1 Upload a photo Of your order or the product
- 2 Give stars 1 to 5 per aspect
- 3 Trigger a donation Plus a chance at € 250 cash per month
Write a review
Share your photo review about Lexie Hearing
A photo says more than a thousand words. Help other consumers with an honest experience and join the monthly draw for € 250 cash.
- Reviewing anonymously is fine, we only need your email
- No mandatory account, no registration
- Reviews appear after a check within 24 hours
- Monthly chance to win € 250 cash
