Annual Summer Sale with limited-time discounts on select sewing machines and accessories across multiple categories including serging, quilting, and embroidery.
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Baby Lock is an American brand specializing in sewing machines, sergers, embroidery machines, and quilting equipment, sold through an official webshop and a network of authorized retailers. The platform also offers accessories, software, educational classes, and community programs for sewing enthusiasts at various skill levels.
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About Baby Lock
Free shipping from
$100
Customer service
800-313-4110 or contact form, response within 24 to 48 business hours
Order support email
Payment options
Financing available via Affirm
Main assortment
Sewing machines, sergers, embroidery machines, quilting machines, accessories, software
Education program
SEWED membership with machine, software and accessory classes
Sales network
Direct webshop and authorized retail network
Parent company
Tacony family of retail brands
Baby Lock positions itself in the mid-to-premium segment of the sewing machine market, targeting hobbyists, dedicated home sewists, and serious crafters who want reliable, feature-rich machines rather than entry-level equipment. The brand places a strong emphasis on education and community, offering video series, getaway events, and a membership program called SEWED to help customers get the most from their machines. The product range spans single-needle sewing, embroidery, multi-needle embroidery, quilting, longarm quilting, and serging, supported by a wide selection of branded accessories and software. Baby Lock is part of the Tacony family of retail brands and relies on a retail network of authorized dealers alongside its own direct webshop.
Active promotions
Ready to use with your order at Baby Lock.
Free shipping on all orders above $100, applicable to machines and accessories ordered directly through the Baby Lock webshop.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Baby Lock in the news
Recent updates and background about Baby Lock, summarised in our own words.
Baby Lock Radiance: top-of-the-line sewing, embroidery and quilting in one machine
Baby Lock highlights the Radiance as its flagship machine, combining sewing, embroidery, and quilting capabilities in a single unit designed for detailed, high-quality results. The machine is featured prominently on the homepage as part of the current product lineup.
SEWED Getaways 2026: educational retreats for sewing enthusiasts
Baby Lock organizes SEWED Getaways, multi-day educational events where participants can develop their sewing skills alongside world-class educators. The 2026 edition is already announced on the website for both new and experienced machine users.
Mastering IQ Designer: a 36-video learning series for Solaris and Radiance owners
Baby Lock offers a dedicated video series called Mastering IQ Designer, consisting of 36 videos and 25 guided projects for owners of the Solaris, Solaris 2, Solaris Vision, and Radiance machines. The series is designed for self-paced learning and includes step-by-step written instructions alongside video content.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about Baby Lock
Answers to the most common questions, based on search behaviour and our own research.
Is Baby Lock a reliable webshop?
Baby Lock is an established sewing machine brand within the Tacony family of retail brands, with an authorized retail network and a dedicated customer support team reachable by phone and contact form. The webshop offers machine registration, warranty support, and a clearly stated privacy and terms policy.
Does Baby Lock offer free shipping?
Yes, Baby Lock offers free shipping on orders over $100 placed through babylock.com.
Can I pay in installments at Baby Lock?
Baby Lock offers financing through Affirm, which allows customers to spread the cost of their purchase over time.
How do I contact Baby Lock customer service?
Baby Lock customer service can be reached by phone at 800-313-4110 or through the contact form on the website. For questions about orders placed on babylock.com, customers can email [email protected]. The team aims to respond within 24 to 48 business hours.
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