Free shipping on orders above a minimum order value, available for US customers.
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Tones is an online children's clothing brand offering everyday basics for toddlers and kids, ranging from bodysuits and tees to sweatshirts and pajama sets. The shop caters to sizes from 12/18 months up to children's size 12, with prices generally falling between £29 and £61.
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About tones
Return period
60 days
Free shipping from
$120 (US orders)
International shipping
Yes
Prices from
£29
Target audience
Toddlers and children (12/18 months to size 12)
Main category
Children's clothing
Customer service
Live chat (weekdays 9am to 5pm CDT), email and text
Contact email
Tones positions itself as a go-to source for simple, wearable children's clothing built around the concept of everyday essentials. The brand targets parents of toddlers and young children who prefer understated, neutral-toned basics over trend-driven pieces, with a colour palette leaning on shades like Bone, Mocha, Olive, and Chocolate. Prices sit in the mid-range for children's clothing, with individual items from around £29 and sets up to £61. The shop ships internationally and offers free returns within a 60-day window, which suggests a customer-friendly returns approach.
Active promotions
Ready to use with your order at tones.
Seasonal discount on selected sets and multi-piece items from the kids and toddler range.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
tones in the news
Recent updates and background about tones, summarised in our own words.
Tones expands with international shipping
Tones has made its children's clothing range available to customers outside the United States, with international shipping now offered across a wide range of countries. Pricing and shipping costs for international orders are calculated at checkout.
New arrivals added across girls and boys ranges
Tones has updated its assortment with new items for both girls and boys, including additions to the toddler and kids categories. Products such as the Everyday T-Shirt, Long Sleeve Crewneck Bodysuit, and Pajama Set are among the recent additions.
Tones introduces e-gift cards to its webshop
Customers can now purchase e-gift cards directly through the tones webshop, adding a flexible gifting option for parents shopping for children aged 12/18 months up to size 12.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about tones
Answers to the most common questions, based on search behaviour and our own research.
Is tones a reliable webshop?
Tones operates as an established children's clothing brand with a dedicated customer service team reachable via live chat, email, and text. The shop offers free returns within a 60-day window, which provides some reassurance when ordering.
Does tones offer free shipping?
Tones offers free shipping on US orders of $120 or more. The shop also ships internationally, though shipping costs for international orders are calculated at checkout.
How does the return process work at tones?
Tones accepts free returns within a 60-day return window. Customers can reach the support team via live chat, email at [email protected], or by texting SUPPORT to 97389 to initiate a return.
How can I contact tones customer service?
Customer service is available via live chat on weekdays between 9am and 5pm CDT, by email at [email protected], or by text by sending SUPPORT to 97389.
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