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Avène USA is the American online store of the French dermo-cosmetic brand Avène, part of the Pierre Fabre group. The webshop offers a range of skin care products developed for sensitive and reactive skin types, sold directly to consumers.
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We ask contributors to share a photo they took and their own experience. Reviews go through automated checks. Flagged reviews can be assessed manually. Approval is not a guarantee that a photo is unedited or free of AI generation.
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Is there a problem with a review or photo? Contact us with the page link and an explanation so we can examine it. [email protected]
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What could Image Review do for your business?
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- Activate your company pageAdd your business or claim its existing page. Activate access after business verification.
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About Pierre Fabre
Shipping
Free on all orders
Customer service hours
Monday to Friday, 9am to 5pm ET
Customer service email
Main category
Dermo-cosmetic skin care
Price range
$20 to $68 per product
Skin quiz available
Yes, personalized routine tool
Parent company
Pierre Fabre Dermo-Cosmetique USA
New customer discount
10% off first order
Avène positions itself in the premium dermo-cosmetic segment, targeting consumers with sensitive, reactive, or compromised skin who are looking for dermatologist-recommended skin care. The brand's philosophy centers on the therapeutic properties of Avène Thermal Spring Water, sourced in southern France, which forms the basis of many formulations. Products are organized around specific skin concerns such as eczema, rosacea, post-procedure recovery, and skin barrier repair, making the assortment relevant to a medically oriented customer. The webshop also has a charitable component: for every product purchased, one Cicalfate+ unit is donated, with over 119,000 donated at the time of publication.
Active promotions
Ready to use with your order at Pierre Fabre.
10% discount on the first order for new customers who sign up with their email address.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Free shipping on all orders, with no minimum purchase amount required.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Pierre Fabre in the news
Recent updates and background about Pierre Fabre, summarised in our own words.
Mango Names Marlies Hersbach as New Head of People Department
Fashion company Mango has appointed Marlies Hersbach to lead its People department. She takes over the role from David Payeras. No further details about the transition or her background were provided.
FDA Accepts Pierre Fabre BLA Resubmission for EBV-Related Condition
Pierre Fabre Pharmaceuticals has received confirmation that the FDA accepted its resubmission of a Biologics License Application for tabelecleucel. The treatment targets Epstein-Barr virus-positive post-transplant lymphoproliferative disease, a serious condition that can occur in transplant patients. This acceptance marks a continued step in the regulatory review process for this therapy.
Ali Zeaiter joins Pierre Fabre with two decades of oncology expertise
Ali Zeaiter has joined Pierre Fabre, bringing with him approximately 20 years of professional experience in the field of oncology. His arrival represents an addition to the company's expertise in cancer-related pharmaceutical development. Further details about his specific role at Pierre Fabre have not been disclosed.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about Pierre Fabre
Answers to the most common questions, based on search behaviour and our own research.
Is Avène USA a trustworthy webshop?
Avène USA is the official American online store of the Avène brand, operated by Pierre Fabre Dermo-Cosmetique USA. The brand is well established in the dermo-cosmetic segment and sells products with verified customer reviews on the website.
Do I get free shipping on my order?
Yes, Avène USA offers free shipping on all orders, regardless of the order amount.
How can I contact Avène USA customer service?
Customer service is available by email at [email protected], Monday through Friday from 9am to 5pm ET. A representative will respond within two business days.
Is there a discount for first-time buyers?
New customers receive a 10% discount on their first order. The discount code is sent to the email address provided during sign-up.
Your turn
Do you have experience with Pierre Fabre?
Help other consumers by sharing your experience, with a photo of what you actually received. It takes two minutes and you automatically join the monthly draw.
€250
cash per month
One winner from all review submitters, drawn on the 1st of the month.
Your review = real impact + chance to win €250
Guarantee: every review triggers one of these 5 real donations:
- 1 Upload a photo Of your order or the product
- 2 Give stars 1 to 5 per aspect
- 3 Trigger a donation Plus a chance at € 250 cash per month
Write a review
Share your photo review about Pierre Fabre
A photo says more than a thousand words. Help other consumers with an honest experience and join the monthly draw for € 250 cash.
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- Monthly chance to win € 250 cash
