10% discount on the first order for new customers who sign up with their email address.
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Avène USA is the American online store of the French dermo-cosmetic brand Avène, part of the Pierre Fabre group. The webshop offers a range of skin care products developed for sensitive and reactive skin types, sold directly to consumers.
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About Pierre Fabre
Shipping
Free on all orders
Customer service hours
Monday to Friday, 9am to 5pm ET
Customer service email
Main category
Dermo-cosmetic skin care
Price range
$20 to $68 per product
Skin quiz available
Yes, personalized routine tool
Parent company
Pierre Fabre Dermo-Cosmetique USA
New customer discount
10% off first order
Avène positions itself in the premium dermo-cosmetic segment, targeting consumers with sensitive, reactive, or compromised skin who are looking for dermatologist-recommended skin care. The brand's philosophy centers on the therapeutic properties of Avène Thermal Spring Water, sourced in southern France, which forms the basis of many formulations. Products are organized around specific skin concerns such as eczema, rosacea, post-procedure recovery, and skin barrier repair, making the assortment relevant to a medically oriented customer. The webshop also has a charitable component: for every product purchased, one Cicalfate+ unit is donated, with over 119,000 donated at the time of publication.
Active promotions
Ready to use with your order at Pierre Fabre.
Free shipping on all orders, with no minimum purchase amount required.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Pierre Fabre in the news
Recent updates and background about Pierre Fabre, summarised in our own words.
Pierre Fabre adopts Salesforce Agentforce for life sciences
Laboratoires Pierre Fabre has selected Agentforce Life Sciences, a platform developed by Salesforce, for use within its operations. The decision reflects the company's interest in integrating specialized digital tools into its life sciences activities.
Pierre Fabre and FDA agree on path for Ebvallo resubmission
Pierre Fabre and the U.S. Food and Drug Administration have reached an agreement regarding the resubmission of Ebvallo for regulatory review. The accord establishes a framework for moving the application forward.
FDA reconsiders position on Pierre Fabre cell therapy
The U.S. Food and Drug Administration has reversed its earlier stance on a cell therapy developed by Atara and Pierre Fabre, which had previously been rejected twice. The change in direction followed a leadership transition at the agency.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about Pierre Fabre
Answers to the most common questions, based on search behaviour and our own research.
Is Avène USA a trustworthy webshop?
Avène USA is the official American online store of the Avène brand, operated by Pierre Fabre Dermo-Cosmetique USA. The brand is well established in the dermo-cosmetic segment and sells products with verified customer reviews on the website.
Do I get free shipping on my order?
Yes, Avène USA offers free shipping on all orders, regardless of the order amount.
How can I contact Avène USA customer service?
Customer service is available by email at [email protected], Monday through Friday from 9am to 5pm ET. A representative will respond within two business days.
Is there a discount for first-time buyers?
New customers receive a 10% discount on their first order. The discount code is sent to the email address provided during sign-up.
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