Show how your product is used in everyday life.
Ask a customer for an honest product experience and a photo they took. Visitors can then see more than your product photography.
Rugs.com is an American online retailer specialising in area rugs, rug pads, and home décor accessories. The webshop ships from its headquarters in Fort Mill, South Carolina, and offers free shipping and free returns on all orders.
Your review = Donation to charity + chance on €250
Two minutes of your time. One donation to a good cause, plus a monthly cash raffle.
Photo reviews
Photos and experiences shared by contributors. Read below how we check submissions.
How reviews and confirmations work
We ask contributors to share a photo they took and their own experience. Reviews go through automated checks. Flagged reviews can be assessed manually. Approval is not a guarantee that a photo is unedited or free of AI generation.
- Email address confirmed means the link sent to that address was used. It does not prove a purchase or the identity of a person.
- Company management confirmed relates to access to this company page. A paid plan does not verify individual reviews.
- A review invitation does not independently prove a purchase. An order reference supplied by a company is not independent purchase verification either.
- Publishing a photo with a review does not automatically permit reuse in marketing. A subscription does not grant that permission either.
Is there a problem with a review or photo? Contact us with the page link and an explanation so we can examine it. [email protected]
Impact via Rugs.com
You write a review, we donate to a good cause on your behalf.
No donations have been made for Rugs.com yet, but every review sets one in motion right away.
For business owners
What could Image Review do for your business?
Let customers tell the story. Discover how reviews and customers’ own photos could work for your business.
An example for your business
Let your products become part of your customer’s story.
Collect product experiences with customers’ own photos. Photos with recorded permission can be exported for your website and organic social media, within that permission.
Bring customer experiences closer to the next order.
Display available reviews using a widget on your website. With the WooCommerce plugin, you can also show product reviews alongside the relevant product.
Show what your work means to your customers.
Let customers share their experience with your business. A relevant photo they took can help others understand the work you did.
Show your work through your customer’s eyes.
Ask for a relevant photo of the result alongside an experience. Reuse a photo only when permission is recorded and within the permitted use.
Show experiences where new customers discover you.
Use your company page for company reviews and display available reviews with a widget on your own website, for example alongside your services or contact page.
An illustration of how you could use Image Review. Your choices are not stored.
How it works
- Activate your company pageAdd your business or claim its existing page. Activate access after business verification.
- Ask your customer to share an experienceChoose a product and invite a customer to share an honest experience with their own photo.Ask a customer about their experience of your service and a relevant photo of the result.
- Show customer experiencesDisplay available reviews with a widget. Reuse customer photos when permission has been recorded.
The basic widget is also available on a free account. Product review requests, the WooCommerce product review tab and editing a company page require a paid plan or active trial. Photo reuse always requires appropriate permission.
About Rugs.com
Dispatch time
Within 1 business day
Shipping
Free on all orders
Return period
30 days, free of charge
Customer service
24/7 by phone and email
Phone number
1-800-818-4097
Headquarters
Fort Mill, South Carolina, USA
Prices from
$59
Main category
Area rugs and home décor
Rugs.com positions itself in the discount and mid-range segment of the rug market, aiming to offer designer styles at reduced prices without requiring a visit to a physical store. The assortment is broad, covering everything from hand-knotted Persian and Oriental rugs to washable, outdoor, and children's rugs, with sizes ranging from small mats to oversized and custom dimensions. The shop targets a wide consumer audience, from budget-conscious shoppers looking for clearance deals to those seeking branded collaborations with names such as Vince Camuto, Jill Zarin, and Sabrina Soto. A notable aspect of the operation is its participation in the Eden Reforestation Project, suggesting an awareness of sustainability alongside its commercial offer.
Active promotions
Ready to use with your order at Rugs.com.
Free shipping and free 30-day returns on all rug orders, with no minimum order value required.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Seasonal flash deals offering discounts of up to 80% off retail prices on selected rugs, including outdoor and clearance lines.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Rugs.com in the news
Recent updates and background about Rugs.com, summarised in our own words.
Rugs.com reaches 200,000 customer reviews
Rugs.com has accumulated more than 200,000 customer reviews, marking a significant moment for the online retailer. The development highlights the scale of customer engagement the platform has seen. This was reported by 01net.
Rugs.com reaches 200,000 customer reviews
Rugs.com has passed the mark of 200,000 customer reviews, representing a notable point in the company's history. This figure reflects the volume of feedback collected from shoppers over time. The milestone was reported by Bluefield Daily Telegraph.
Charlotte FC to recognize cancer survivor at upcoming match
Charlotte FC will honor a cancer survivor during their match against D.C. United. The recognition is part of an event tied to the club's community engagement efforts. Further details about the honoree were not provided in the available information.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about Rugs.com
Answers to the most common questions, based on search behaviour and our own research.
Is Rugs.com a reliable webshop?
Rugs.com is an established American online rug retailer based in Fort Mill, South Carolina. The site offers 24/7 customer service by phone and email, free shipping, and free returns within 30 days, which are standard markers of a consumer-oriented operation.
How long does delivery from Rugs.com take?
According to the website, all rugs are dispatched within one business day. Rugs.com states it has over 4 million rugs in stock, which supports this fast dispatch claim.
Can I return a rug to Rugs.com?
Yes, Rugs.com offers free returns within 30 days of purchase. Customers can initiate a return through the self-service returns portal on the website.
Does Rugs.com offer discounts or sales?
Rugs.com regularly runs flash deals and clearance promotions, with discounts advertised at up to 80% off retail prices. The site also has a daily giveaway and a teacher giveaway programme.
Your turn
Do you have experience with Rugs.com?
Help other consumers by sharing your experience, with a photo of what you actually received. It takes two minutes and you automatically join the monthly draw.
€250
cash per month
One winner from all review submitters, drawn on the 1st of the month.
Your review = real impact + chance to win €250
Guarantee: every review triggers one of these 5 real donations:
- 1 Upload a photo Of your order or the product
- 2 Give stars 1 to 5 per aspect
- 3 Trigger a donation Plus a chance at € 250 cash per month
Write a review
Share your photo review about Rugs.com
A photo says more than a thousand words. Help other consumers with an honest experience and join the monthly draw for € 250 cash.
- Reviewing anonymously is fine, we only need your email
- No mandatory account, no registration
- Reviews appear after a check within 24 hours
- Monthly chance to win € 250 cash
