Show how your product is used in everyday life.
Ask a customer for an honest product experience and a photo they took. Visitors can then see more than your product photography.
Hotel Chocolat UK is a British chocolatier offering luxury chocolates, gift boxes, hampers, and drinking chocolate products through its online store and physical retail locations. The company sources its cacao ethically and operates its own cacao farm on the Caribbean island of Saint Lucia.
Your review = Donation to charity + chance on €250
Two minutes of your time. One donation to a good cause, plus a monthly cash raffle.
Photo reviews
Photos and experiences shared by contributors. Read below how we check submissions.
How reviews and confirmations work
We ask contributors to share a photo they took and their own experience. Reviews go through automated checks. Flagged reviews can be assessed manually. Approval is not a guarantee that a photo is unedited or free of AI generation.
- Email address confirmed means the link sent to that address was used. It does not prove a purchase or the identity of a person.
- Company management confirmed relates to access to this company page. A paid plan does not verify individual reviews.
- A review invitation does not independently prove a purchase. An order reference supplied by a company is not independent purchase verification either.
- Publishing a photo with a review does not automatically permit reuse in marketing. A subscription does not grant that permission either.
Is there a problem with a review or photo? Contact us with the page link and an explanation so we can examine it. [email protected]
Impact via Hotel Chocolat UK
You write a review, we donate to a good cause on your behalf.
No donations have been made for Hotel Chocolat UK yet, but every review sets one in motion right away.
For business owners
What could Image Review do for your business?
Let customers tell the story. Discover how reviews and customers’ own photos could work for your business.
An example for your business
Let your products become part of your customer’s story.
Collect product experiences with customers’ own photos. Photos with recorded permission can be exported for your website and organic social media, within that permission.
Bring customer experiences closer to the next order.
Display available reviews using a widget on your website. With the WooCommerce plugin, you can also show product reviews alongside the relevant product.
Show what your work means to your customers.
Let customers share their experience with your business. A relevant photo they took can help others understand the work you did.
Show your work through your customer’s eyes.
Ask for a relevant photo of the result alongside an experience. Reuse a photo only when permission is recorded and within the permitted use.
Show experiences where new customers discover you.
Use your company page for company reviews and display available reviews with a widget on your own website, for example alongside your services or contact page.
An illustration of how you could use Image Review. Your choices are not stored.
How it works
- Activate your company pageAdd your business or claim its existing page. Activate access after business verification.
- Ask your customer to share an experienceChoose a product and invite a customer to share an honest experience with their own photo.Ask a customer about their experience of your service and a relevant photo of the result.
- Show customer experiencesDisplay available reviews with a widget. Reuse customer photos when permission has been recorded.
The basic widget is also available on a free account. Product review requests, the WooCommerce product review tab and editing a company page require a paid plan or active trial. Photo reuse always requires appropriate permission.
About Hotel Chocolat UK
Free standard delivery from
£40
Payment methods
Debit card, credit card, PayPal, Klarna, Apple Pay
Click and Collect
Available at selected stores
Loyalty programme
VIP.ME, free to join
VIP.ME first order discount
10% off
Main assortment
Chocolates, gifts, hampers, drinking chocolate
Country
United Kingdom
Founded
2004
Hotel Chocolat positions itself in the premium segment of the chocolate market, targeting consumers who are looking for thoughtful, high-quality gifts rather than everyday confectionery. The brand appeals to gift-givers seeking a more considered alternative to supermarket chocolate, with an emphasis on high-cacao content, original recipes, and imaginative presentation. The company distinguishes itself by being one of the few UK chocolatiers to grow its own cacao, giving it a direct connection from farm to finished product. Its range spans from individual chocolate boxes and truffles to hampers, drinking chocolate systems, and a loyalty programme for regular customers.
Active promotions
Ready to use with your order at Hotel Chocolat UK.
Free standard delivery on orders over a set minimum spend, allowing customers to save on shipping costs when purchasing chocolate gifts or hampers.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
New members who sign up to the free VIP.ME loyalty programme receive a percentage discount on their first order, both online and in store.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Hotel Chocolat UK in the news
Recent updates and background about Hotel Chocolat UK, summarised in our own words.
Hotel Chocolat offers a discount code for August 2026
Hotel Chocolat is making a discount code available that offers customers 15% off their purchases in August 2026. The promotion was reported by The Independent. No further details about conditions or product exclusions are provided in the available information.
Hotel Chocolat introduces on-demand delivery with Deliveroo
Hotel Chocolat has launched an on-demand delivery partnership with Deliveroo. The arrangement gives customers the option to order Hotel Chocolat products for immediate delivery through the Deliveroo service.
Hotel Chocolat partners with Deliveroo for gift deliveries
Hotel Chocolat has entered into a partnership with Deliveroo focused on gifting. The collaboration allows customers to order Hotel Chocolat products as gifts through the Deliveroo platform.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about Hotel Chocolat UK
Answers to the most common questions, based on search behaviour and our own research.
Is Hotel Chocolat UK a reliable webshop?
Hotel Chocolat is an established British chocolatier that has been trading since 2004, with both physical stores and an online shop. The company offers secured payment options including PayPal and Klarna, and provides customer support through a dedicated Help and Support section on its website.
Does Hotel Chocolat offer free delivery?
Yes, Hotel Chocolat offers free standard delivery on orders over £40. Terms and conditions apply, and the company notes it takes extra precautions with deliveries during warmer weather to protect the products.
What payment methods does Hotel Chocolat accept?
Hotel Chocolat accepts debit and credit cards, PayPal, Klarna, and Apple Pay. Klarna allows customers to spread the cost of their purchase.
Can I collect my Hotel Chocolat order in store?
Yes, Hotel Chocolat offers a Click and Collect service. Customers can order online and choose to pick up their order from a nearby store at their convenience.
Your turn
Do you have experience with Hotel Chocolat UK?
Help other consumers by sharing your experience, with a photo of what you actually received. It takes two minutes and you automatically join the monthly draw.
€250
cash per month
One winner from all review submitters, drawn on the 1st of the month.
Your review = real impact + chance to win €250
Guarantee: every review triggers one of these 5 real donations:
- 1 Upload a photo Of your order or the product
- 2 Give stars 1 to 5 per aspect
- 3 Trigger a donation Plus a chance at € 250 cash per month
Write a review
Share your photo review about Hotel Chocolat UK
A photo says more than a thousand words. Help other consumers with an honest experience and join the monthly draw for € 250 cash.
- Reviewing anonymously is fine, we only need your email
- No mandatory account, no registration
- Reviews appear after a check within 24 hours
- Monthly chance to win € 250 cash
