Free 2-year service and repair plan included with qualifying equipment purchases, no additional cost.
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Full Compass Systems is an American online retailer specializing in professional audio, video, lighting, and musical instrument equipment. The company has been active since 1977 and serves both professionals and institutions looking for specialized gear from over 900 brands.
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About Full Compass Systems
Founded
1977
Number of brands
900+
Free shipping from
Orders over $99
Warranty
Free 2-year service and repair plan
Customer service
Phone: 800-356-5844
Price policy
Low price guarantee
Financing
Flexible financing available
Main categories
Pro audio, video, lighting, musical instruments
Full Compass Systems operates in the professional and semi-professional segment, targeting audio engineers, musicians, contractors, educators, and houses of worship rather than casual consumers. The product range spans from microphones and mixers to stage lighting, video production equipment, and conference room systems, making it a broad one-stop shop for AV and music professionals. The company positions itself on expert guidance, offering direct phone access to product specialists, which distinguishes it from generalist electronics retailers. With a low-price guarantee and a free two-year service and repair plan included on purchases, the focus is on long-term value rather than the lowest possible entry price.
Active promotions
Ready to use with your order at Full Compass Systems.
Free shipping on all orders above $99, applicable to a wide range of professional audio, video, and lighting products.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Full Compass Systems in the news
Recent updates and background about Full Compass Systems, summarised in our own words.
Full Compass Systems expands into conferencing and collaboration equipment
Full Compass Systems now offers a dedicated category for conferencing and collaboration gear, including video conferencing cameras, conference room microphones, and room control systems. This reflects the growing demand for professional AV solutions in corporate and home office environments.
GearCast: the in-house editorial platform for AV and music professionals
Full Compass Systems runs GearCast, an editorial section on their website featuring articles aimed at professionals in audio, video, lighting, and music. The platform is linked to each product category, suggesting it serves as both a resource and a buying guide.
Factory authorized service available directly through Full Compass Systems
Beyond selling equipment, Full Compass Systems operates a factory authorized service and repair program, allowing customers to have their gear serviced through the same company they purchased from. A free repair program is also listed as a separate service offering.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about Full Compass Systems
Answers to the most common questions, based on search behaviour and our own research.
Is Full Compass Systems a reliable webshop?
Full Compass Systems has been in business since 1977 and offers a low-price guarantee along with a free two-year service and repair plan on purchases. The company provides direct access to product experts by phone, which suggests a structured customer support operation.
Do you get free shipping at Full Compass Systems?
Yes, Full Compass Systems offers free shipping on orders over $99.
What is the return policy at Full Compass Systems?
The website mentions a returns section, but specific return window details are not disclosed in the available information. It is advisable to check the returns page directly or contact customer service at 800-356-5844 before purchasing.
Does Full Compass Systems offer a warranty on its products?
Full Compass Systems includes a free two-year service and repair plan with purchases, in addition to any manufacturer warranty that may apply. They also operate a factory authorized service center.
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